Server Version#: 1.23.3.4707
Player Version#: multiple
Have had very few problems with PMS for several months, but after upgrading to 1.23.3.4707, PMS has started crashing constantly. It first started crashing when playing only specific media files, but has now progressed to crashing when anything is attempting to play. Have tried with AppleTV player, MacOS player, and iOS player across multiple devices. Crash behavior is always the same: within a second or two of hitting play on any media file from any device, the server just shuts down, menu bar icon disappears, and the dashboard updates to show that the server is not running. No obvious error messages.
Tried restarting the computer running the server, optimizing database, and cleaning bundles. Media files are stored on a NAS, connection via network share. Logs attached. Have tried searching the forum for guidance on how to downgrade to a previous PMS version but all the threads I found are quite old, and none seem to have working links to download old versions, or the instructions don’t match with what I’m seeing on my desktop. Server is running on iMac Pro, Mojave 10.14.6.
Appreciate any help troubleshooting this.
Thanks,
Howard
Plex Crash Logs.zip (242.5 KB)