This started recently. Happens on any device we use (iPhone, iPad, web client, Windows App, and far most commonly Apple TV). Continuing watching shows the watch progress of all users (main account and 2 managed users) on every account. I created a standalone account to test and can confirm that it doesn’t see the others’ watch progress, nor do they see what it is watching. So it seems limited to managed accounts.
If I go into the settings of a show/movie that shouldn’t be on that user and tell it to mark as unwatched it will remove it from the Continue Watching for that user. Doing so does not affect the watch progress of the actual user watching it so it seems to be a deeper bug. However, I don’t bother doing this because as soon as the other user continues watching that item the “unwatched” status I gave it goes away and it shows back up on Continue Watching.
I know there have been other posts about this particular issue recently (over the last 2-3 months) on Reddit, but none in much detail and none have posted any resolution so I’m putting this up to see if I get input from some of the people also experiencing it.
Did you put your whole home network into “List of IP addresses and networks that are allowed without auth”?
If you did, remove that and replace it with the IP of a device to which only you have access.
Then stop and restart the server.
No, no IP addresses are listed. I do have DLNA enabled but I’ve always had that enabled (at least a year) but the issues only started in the last month or so.
If your managed users are using a generic DLNA-compatible player instead of the Plex app, then all their activity is recorded in your main account. DLNA doesn’t have support for access restrictions and separate user accounts at all.
I’ve been having the same issue for months as well. I found this Reddit comment from someone who’s also experiencing this. I can replicate this consistently as well:
I know this is 3 years on but this is one of the rare threads I can find describing my issue. I’ve found steps to recreate it are quite simple, and I can only speak to Apple TV.
Open a “child” home user on Apple TV, begin playback and then pause (or don’t) and just turn off the apple TV with the media still playing.
Turn on TV and Plex will ask which user to use (I have it set to do this for the benefit of my kids ease of use). At this point choose the “parent”/admin user
Voila the item that was previously being watch by the child account is now listed as first in the continue watching section.
Able to recreate the issue every time so it’s definitely something that could be fixed. I don’t use trait or any third party apis/integrations.
The user whose movie progress is showing up on my Continue Watching section has their own Plex account but they were added to “My Home”.
I had seen that they were watching this movie on my dashboard, then I went to watch something on my account on an Nvidia Shield via the Plex app when I saw the movie appear on my Continue Watching section. They were watching the movie on a Roku TV via the Plex for Roku app.
Edit: sorry I am browsing/posting on my phone. I didn’t realize I was in the wrong category. My server installations are on Windows 10 - Version 1.40.1.8120 (64 bit if it matters).
