In the past, when logged in as a managed account, I’ve been able to click the three dots on a show and click Settings to choose preferred Audio and Subtitle languages for a specific show. This is completely separate from the global language settings. But now, for certain shows, these settings aren’t…

Hello, thanks for reporting. We are aware of this issue and is a bug that will need fixed. IIRC this issue stems from the series being tagged in a Collection. Could you confirm that this series is in a Collection?

Hi, I have a similar problem to report. The managed accounts do not, follow the master account’s Prefer audio tracks. thanks

Managed accounts are not supposed to follow the admin account language settings. Each user has their own, individual language preferences.

Yes, you are correct! I is indeed the case for shows that are within a collection. The moment I removed it from the collection, I was able to update the settings after opening the show. I guess that’s a temporary workaround for now. Does the bug also have documented that even for the shows not in a …

Oops, I missed it. I didn’t realize that managed accounts also had an account setting. Unfortunately, it’s still not working. It’s not selecting the preferred audio.

Did you try this with a brand-new never-bef-reseen show/episode? Once you watch or start watching something, Plex remembers the audio/subtitle track used, and uses that instead of account default. Set the managed account’s preferred track, then try something new.

[image] lcooper252: Does the bug also have documented that even for the shows not in a collection, we are not currently able to access the settings from the three dots in the library page? This used to be possible as well. The settings option only appears when opening the show - but if I use the…

Okay, it’s entirely possible that I was just experiencing a bug at some point where Settings were available from the three-dots menu on a show from the Library page. But good to at least know the Settings bug is known and will be addressed at some point. Just wondering, are there any plans at some p…

Managed Account Cannot Set Audio and Subtitle Languages for Show

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Managed Account Cannot Set Audio and Subtitle Languages for Show

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