Server Version#: 1.14.0.5470
Player Version#: 8.9.2.21619
Hello,
I have a server running on my QNAP NAS and can’t connect with my phone to it. From all other devices (Win10, Roku, iPad) it works fine.
The server is not connected to my Plex account and has no internet connection as I only want to watch my content when I’m connected to my LAN.
So I installed the latest version on my OnePlus 7Pro phone, logged in with my account (Lifetime Plex Pass) and opened the advanced settings.
First I activated the network debugging…
Then I set “Allow insecure connections” to “Always”.
Then typed in the IP of my server under “Manual connections” after enabling it.
But nothing happens after that. In the log I can find the lines where I allow insecure connection. But afterwards there is nothing with the IP I’ve typed in! When I go back to the screen it still shows the IP.
Here’s the log part of the log:
11-20 13:23:51.783 i: Hello, Plex for Android world (debug: false)!
11-20 13:23:51.784 i: App version: 8.9.2.21619 (815089457)
11-20 13:23:51.784 i: Nano server version: null
11-20 13:23:51.784 i: Manufacturer: OnePlus Device: OnePlus7Pro Model: GM1913 Product: OnePlus7Pro_EEA Version: 10
11-20 13:23:51.788 i: Screen size: Normal Screen density: Unknown Resolution: 3120x1440 DPI: 490 Touchscreen: true Marketplace: com.android.vending Architecture: arm64-v8a
11-20 13:23:51.788 i: Showing toast: Network logging has started
11-20 13:24:00.827 i: [VideoUtils] MediaCodec found (OMX.dolby.ac3.decoder) for audio/ac3
11-20 13:24:00.827 i: [VideoUtils] MediaCodec found (OMX.dolby.eac3.decoder) for audio/eac3
11-20 13:24:02.458 i: [Settings] Insecure connections preference changed (Always: true)
11-20 13:24:02.464 i: [MyPlexApiClient] Call to refreshResources. Reason: insecure connections.
11-20 13:24:02.466 i: [MyPlexRequest] Refreshing resources (empty token: false)
11-20 13:24:02.467 i: Fetching [method:GET] https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1&X-Plex-Token=...1wik&includeExternalMedia=1
11-20 13:24:02.469 i: [NetworkServiceBrowserManager] Starting Server discovery
11-20 13:24:02.477 i: [GDM] Sending packet via /192.168.254.255
11-20 13:24:07.507 i: [GDM] Timeout reached, done.
11-20 13:24:07.507 i: [GDM] Done browsing, we found 0 servers.
11-20 13:24:07.508 i: [NetworkServiceBrowserManager] Server discovery complete
11-20 13:24:33.465 i: Resuming UnoHomeActivity.
11-20 13:24:33.466 i: [HomeHubsManager] Discovering. Force: false. Partial: false. Reason: home view model
11-20 13:24:33.472 i: [MergingHubManager] Notifying listeners with status: SUCCESS
11-20 13:24:33.472 i: [DynamicHome] Reusing results from previous discovery.
11-20 13:24:33.484 i: [DynamicHome] Not starting new discovery task because previous one was equivalent.
11-20 13:24:33.933 i: [ManualBrowserServer] Searching manual connections
11-20 13:24:33.934 i: [ManualBrowserServer] Finished manual server search, found 0 servers.
11-20 13:24:37.825 i: [ContentSectionNavigation] Navigating to path /hubs/sections/movies
11-20 13:24:37.855 i: [Boot] FragmentWithBehavioursDelegate took 0ms to run create behaviours.
11-20 13:24:37.866 i: Fetching [method:GET] https://vod.provider.plex.tv/hubs/sections/movies?
Why does it say “Starting Server discovery” instead of trying to connect to the IP I’ve just entered?!?
On my server under Settings->Network I have “192.168.254.0/255.255.255.0” for “List of IP addresses and networks that are allowed without auth”. So this should be good too…
I cannot update my Server version as it is the last supported by toe Qnap-OS version I have. And I cannot update the Qnap OS version because its the newest one for my NAS…
The only thing I can think of is install an old Android-App version on my phone…
Is there a place here somewhere where I can download the APKs for all Android Plex Apps?
At the bottom of each announcement post is a link to download the APK, drop back to the Plex for Android 8.7.2.
I am under the impression that this will be a requirement system wide soon so I would start planning on a NUC or something to be the server pointing to your QNAP for media.
Plex activated two factor authentication yesterday, I wonder if there is some unintended consequences for users wishing to use the server without internet connection.
EDIT: I would log the server in to make sure it is still claimed, the sign it out. Also, when you rolled the Android client back did you uninstall it first?
This would be really bad! I explicitly chose (and payed) Plex so the whole system doesn’t have to have an internet connection what so ever. And now this!?
The server was never claimed by an account and I’ve completely uninstalled the app before trying int again.
I’ve also installed a brand new instance of Plex Server on a Windows test machine. It seems to have the same issue: Manual Connections broken
