Manual Connections broken

Plex Players Mobile Devices
1

Server Version#: 1.21.0.3608
Player Version#: 8.9.2.21619

Hi again,

The “Manual connections” Settings in the Android app seems to be broken as:

  • I cannot change the IP anymore once I’ve activated “Enable manual connections”, typed it in and closed the settings screens. If I press on the IP nothing happens. I have to disable and enable the “Enable manual connections” button to be able to change/set the IP address.
  • Even with a manual IP set, the app doesn’t seem to try to connect to this IP (see below)

So I did a fresh install of the Media Server on Win10 machine.

I installed the App fresh on my phone:

  • Enabled network debugging
  • Enabled Manual Connections and set IP to 192.168.254.10
  • Set “Allow insecure connections” to “Always”

The log shows the set to “Always” but doesn’t log anything about enabling Manual Connections or the IP I’ve entered:

11-20 15:25:33.521  i: Hello, Plex for Android world (debug: false)!
11-20 15:25:33.521  i: App version: 8.9.2.21619 (815089457)
11-20 15:25:33.521  i: Nano server version: null
11-20 15:25:33.521  i: Manufacturer: OnePlus  Device: OnePlus7Pro  Model: GM1913  Product: OnePlus7Pro_EEA  Version: 10
11-20 15:25:33.524  i: Screen size: Normal Screen density: Unknown Resolution: 3120x1440 DPI: 490 Touchscreen: true  Marketplace: com.android.vending  Architecture: arm64-v8a
11-20 15:25:33.525  i: Showing toast: Network logging has started
11-20 15:25:40.463  i: [VideoUtils] MediaCodec found (OMX.dolby.ac3.decoder) for audio/ac3
11-20 15:25:40.464  i: [VideoUtils] MediaCodec found (OMX.dolby.eac3.decoder) for audio/eac3
11-20 15:25:57.081  i: [Settings] Insecure connections preference changed (Always: true)
11-20 15:25:57.082  i: [MyPlexApiClient] Call to refreshResources. Reason: insecure connections.
11-20 15:25:57.084  i: [MyPlexRequest] Refreshing resources (empty token: false)
11-20 15:25:57.085  i: [NetworkServiceBrowserManager] Starting Server discovery
11-20 15:25:57.086  i: Fetching [method:GET] https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1&X-Plex-Token=...hBsw
11-20 15:25:57.094  i: [GDM] Sending packet via /192.168.254.255
11-20 15:25:59.248  i: Resuming UnoHomeActivity.
11-20 15:25:59.252  i: [HomeHubsManager] Discovering. Force: false. Partial: false. Reason: home view model
11-20 15:25:59.253  i: [MergingHubManager] Notifying listeners with status: SUCCESS
11-20 15:25:59.253  i: [DynamicHome] Reusing results from previous discovery.
11-20 15:25:59.279  i: [DynamicHome] Not starting new discovery task because previous one was equivalent.
11-20 15:25:59.742  i: [ManualBrowserServer] Searching manual connections
11-20 15:25:59.743  i: [ManualBrowserServer] Finished manual server search, found 0 servers.

Connecting to the Server via browser from the phone (http://192.168.254.10:32400/web/index.html) works fine.

Any ideas?
thanks
Soko

PS: I originally found this issue with an older server version and older android version (Manual Connections not working on Android) but its apparently in the current version an issue as well.

PPS: I don’t want to enable GDM. If I have to do this the “manual connections” settings are pointless!

2

Can you provide your entire Android app log?

3

Sure: (File removed)

Same workflow as before:

  • I installed the App fresh on my phone
  • Enabled network debugging
  • Enabled Manual Connections and set IP to 192.168.254.10
  • Set “Allow insecure connections” to “Always”
  • Closed the settings
  • retrieved the log

Then I left it open and pressed and refreshed a couple of times: (File removed)

4

Hi @ All & @anon18523487

Any progress on this.
It should also be quite easy to reproduce it by a developer as you just need two fresh installed plex (server + mobile)
thx
Soko

PS: Is there any github repository I can open an issue in (I’m a developer myself). I’ve found plex.tv on github but no repository for server or android app ?!

5

No. I was hoping to hear back from someone but there isn’t much to go on. Can you provide me your PMS logs so I can check if it even getting pinged by the client?

6

Hi,

Find the server log below. The servers IP is 192.168.254.10. The phones IP is 192.168.254.1.
I can access the browser version of the server from the phone with no problem. So it cannot be a network issue between server <-> client.

I can’t understand your “there isn’t much to go on” though…
The problem is clearly reproducible!

thx
Soko

(File removed)

7

I couldn’t reproduce. Let me check your logs.

8

I couldn’t reproduce.

Did you disable GDM? With GDM on it works…

9

Yes I did. With GDM on you wouldn’t need to specify a manual IP.

10

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