Marked as Watched, but not actually watched doesn't count as watched

[djbacon]

Server Version#: Version 4.147.1
Player Version#: any

I use Plex feature to automatically delete watched episodes on next refresh. I also use sync tools to sync with trakt.tv. If there is an episode that i did not watch on this Plex server or watched a long time ago gets marked as watched, it doesn’t get removed on next refresh (of whatever remove conditions are set). All other episodes that i watch from this server gets removed properly.

Also using maintainerr it only looks for views, but since episode is only marked as watched but not actually watched, there are 0 views.
Please make so that when marking episode (or movie for that matter) as watched, it counts as a view in Plex.

Thank you.

[pixor]

I am having the same issue.

I have a maintainerr rule to unmonitor and delete in Sonarr that uses Plex views. If I mark an episode as watched, it still has 0 views, so the rule does not match.

[dokuro]

With server version 1.40.0.7998 plex changed the way this works and they no longer create history records for items just marked as played/watched, they have to be actually played to trigger a history entry.

Plex Media Server

Plex Media Server 1.40.0.7998 is now available to Plex Pass users in the Beta update channel. PLEASE NOTE: This version makes changes to the database which will make it compatible only with server versions 1.31.2 or higher (released March 14 2023). You will not be able to use your database on Plex Media Server versions lower than this after this update. In order to roll back a database to an older version than 1.31.2 you would first need to downgrade to 1.31.2 (up to 1.32.8) and then downgrade…

@drzoidberg33

(View History) No longer create a view history entry for items marked as played (#10888)

[djbacon]

Well this is unfortunate.
Maybe someone knows a workaround.

[d2freak]

@dokuro

With server version 1.40.0.7998 plex changed the way this works and they no longer create history records for items just marked as played/watched, they have to be actually played to trigger a history entry.

Do you know if such items without history still gets marked as watched in a fresh database though? That’s what I’m worried about won’t happen if I ever need to start from scratch with Plex.

[dokuro]

Okay, so like everything in life, It Depends

At a pure local database level watched status for your server and any users on your server are stored in the table metadata_item_settings which is different to play history which is stored in metadata_item_views. So, if you start again with a fresh database all this data will be gone.

However, I typically rebuild my db every year or so and these are the tables I backup and restore when I do it ".dump metadata_item_settings" ".dump metadata_item_views" ".dump accounts" ".dump devices" ".dump statistics_media" ".dump statistics_bandwidth". There is a thread on this from years ago I can find if you want.

Now, where it is complicated is if you have Sync Your Watch State and Ratings enabled on your account. Then in theory it should all sync if you rebuild. I’d never use this option as I see it a potential vector for data mining so I’d rather use the local db stuff I outlined above.

[d2freak]

@dokuro

There is a thread on this from years ago I can find if you want.

Thanks but that’s alright this forum mostly annoys me these days, so I don’t want to read more than necessary.

Thanks for the detailed answer I really appreciate that.