Hello, I recently bought a Synology DS920+ to run a Plex server on. I use my Xbox One to play all the media, it’s all in the same local network with 500 Mbps up and down and wired connections. But with some movies I get crazy buffering and they’re unwatchable. I’ll use Dick Tracy as the example as I…

Turn off subtitles when playing Dick Tracy. Plex is transcoding the video and burning the subtitles into the video stream. Subtitle burning uses the CPU, even when using hardware accelerated transcoding. The process is also single threaded. The CPU in the DS920+ is not fast enough to burn subtit…

Which image is for which file? I have a suspicion on a cause for this… A while back, someone had a video that was causing absurd levels of buffering like this. The bandwidth was all over the place. It had something to do with how the data was arranged in the video. Modern video codecs store the…

The top image with the low bandwith speeds was for Dick Tracy and the bottom image was for the Phantom. Alright, I’ve got a screenshot here, there’s more info on the different languages if I scroll down. [Dick Tracy info]

I was planning to work my way towards FordGuy’s thought, but we might as well jump there now. Are you using subtitles? If subtitles need to be burned into the video, the DS920+ can only do that in CPU, and for some reason only uses one CPU core for that and the overall video (IF YOU USE HW TRANSCO…

Well this solved it, I just tried it now turning subtitles off and everything’s working just dandy now. Thank you [dick tracy no subs bandwith] [dick tracy no subs cpu]

yeah the subs were the reason. Who knew subtitles would be such a problem

Massive buffering issues with certain movies

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Massive buffering issues with certain movies

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