Media has unplayable levels of video artifacting

Server Version#: 1.42.2.10156
Player Version#: 8.6.5.10604-ea6e6ca15-Plex

Roku OS: 15
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

As of yesterday media has been having terrible artifacting that stops video playback all together. Sometimes it flashes a green screen for a couple seconds as well. (audio seems fine). This includes media that had no playback issues the day before. The files I tried are 1080p MKVs. I tried the same media on mobile and web apps with no problems. I’ve also tried videos on other Roku apps with no issues.

I’ve tried unplugging the Roku device for a hard reset with no luck.

2 Likes

same issue, posted logs in another thread

1 Like

Same here , several videos are now stuttering and showing tons of artifacts and flashing green after the new Roku update. Plex is almost unusable. Shows up on multiple different shows on h264 and h265

1 Like

I am having this issue starting today. A lot of video files are pixelated, the video stops but audio keeps going

Seems that it can be fixed if I force to a lower video quality which forces transcode as the issue only seems to happen when direct playing the file. If it is only happening during direct play it is not a server issue but the Roku Plex client

1 Like