Media Scanner Stuck On One File

Server Version#: 1.33.0.2444-a220eae4

Plex Media Server Logs_2021-08-10_03-36-54.zip (972.0 KB)

Media scanning gets stuck on a single file and does not proceed. I’ve attached logs, and I don’t seem to find the issue there. Any chance someone could take a look and see if anything sticks out?

Thanks!

What type of files are Alice in Wonderland (1951) and A Fistful of Dollars (1964)

Also is that m2ts file for KungFu Panda the actual movie?

the log just stops which is odd. usually when it gets stuck on a file it is a corrupt file or similar

Aug 10, 2021 03:22:55.508 [0x7fcc11901b38] ERROR - Exception caught determining whether we could skip 'Alice in Wonderland (1951)' ~ Null value not allowed for this type
Aug 10, 2021 03:22:55.711 [0x7fcc10b7ab38] ERROR - Unknown metadata type: 
Aug 10, 2021 03:22:57.968 [0x7fcc11901b38] ERROR - Exception caught determining whether we could skip 'A Fistful of Dollars (1964)' ~ Null value not allowed for this type
Aug 10, 2021 03:22:58.206 [0x7fcc10b7ab38] ERROR - Unknown metadata type: 
Aug 10, 2021 03:36:38.084 [0x7f6951302b38] WARN - Duplicate media part detected [/media/ts200v/Movies/Kung Fu Panda 2 (2011)/00223.m2ts], but we'll scan it anyway

Thanks for checking it out.

Interestingly it did not get stuck on those. However I’ll go ahead and delete those folders and will restart PMS and try the scan again.