Server Version#: 1.32.2.7100
Player Version#: not applicable
The server computer has been crashing every night between 1 and 3 AM with a bugcheck. Recovery is usually automatic. Has been occurring for several weeks.
From the memory dump, it would appear that Plex Transcoder is interacting with AuthenticAMD.sys.
I have included the Plex logs and the bugcheck analysis.
bugcheck.txt (8.2 KB)
Plex Media Server Logs_2023-06-05_08-26-19.zip (2.1 MB)
It looks like Plex is having trouble generating intro markers for a Dr. Who episode, F:\TV\Doctor Who 1963\Season 03\Doctor Who - S03E03 - Air Lock (3).mp4.
This happens during the maintenance window, ~2am to ~5am.
It is having trouble analyzing the audio track in the file. These error messages repeat ~120K times in the Plex Media Server.log files.
Jun 05, 2023 03:13:24.773 [5788] ERROR - [Req#82/Transcode/110bf9c1-cab0-4b69-986a-252de7c26069/51dc8876-3013-4867-bd8e-baf4e88dbf1c] [aac @ 0000021f8308ea40] channel element 0.0 is not allocated
Jun 05, 2023 03:13:24.774 [5788] ERROR - [Req#83/Transcode/110bf9c1-cab0-4b69-986a-252de7c26069/51dc8876-3013-4867-bd8e-baf4e88dbf1c] Error while decoding stream #0:0: Invalid data found when processing input
As a test, move Dr. Who s03e03 out of the library, where it will not be scanned by Plex, scan the library & empty trash.
Then let scheduled tasks run overnight and see if it runs without crashing.
I moved the Doctor Who episode as you suggested 2 days ago. There have been no crashes since then.
I tried to play that episode using VLC and it froze about a minute in.
Thank you
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