Media server stuck on "Starting"?

I seem to have a similar problem to cfriedberg. PMS is stuck in ‘Starting’.



Deleting all plugins has no affect. In the log, I see lots of entries:


19/01/2012 21:22:28.128 [0x0-0x5e05e].com.plexapp.plexmediaserver: startPluginProcess: ERROR spawning /usr/bin/python2.5 (2)



If I try and run 'python' from the terminal:

python: posix_spawn: /private/var/stash/bin/python2.7: No such file or directory



I've reached the end of my limited *nix experience so I've no idea what this means. Installing python 2.7 hasn't helped. Anyone have any ideas?

Thanks


Yes, I did.
Look at the link to my log file [here](http://pastie.org/3219215)
Can you find out the bug?

@BiNAX



Well, the underlying issue seems to be that you don’t have any content in the “Plug-ins” directory. If an item isn’t there, then it would normally be copied there during the PMS startup, but that’s not happening. I suppose it could be some sort of permissions issue where permissions are blocking the files from being copied to that directory.



I’d recommend checking the permissions/ownership for “~/Library/Application Support/Plex Media Server/Plug-ins/” as well as perhaps run a general permissions repair on your drive.

Hi There,



I seem to be having trouble finding the framework bundle in Application support? Any ideas on how I could find this? It’s not showing up anywhere.



thanks heaps,



Andy


If you are using OSX then you need to look in the correct "Library". There is two Library folders on your harddrive, one for your user and one for the entire computer. The one you have to enter is the one which is in your user, but it is hidden if you are using OSX 10.7 (Apple thought they were smart there…). Simply go to Finder and click "Go" at the top. The list will show "LIbrary" if you hold down "Alt" on your keyboard. Enter it and navigate to "Application Support" and then to "Plex Media Server" and then finally "Plug-ins".


I run the general permissions repair, and then I've tryied again.
...without success!

--> Take a look at the error log [here](http://pastie.org/private/0mpgg5avmksufexmfxlq) <--

EDIT:
Another bit of information... look at the Terminal console when I digit "python":

<br />
Python 2.7.1 (r271:86832, Jun 16 2011, 16:59:05) <br />
[GCC 4.2.1 (Based on Apple Inc. build 5658) (LLVM build 2335.15.00)] on darwin<br />
Type "help", "copyright", "credits" or "license" for more information.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />




...and this typing "/usr/bin/python2.5" as shown [in this post](http://forums.plexapp.com/index.php/topic/17557-media-server-stuck-on-starting/page__st__80__p__135564#entry135564):

<br />
Could not find platform independent libraries <prefix><br />
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]<br />
'import site' failed; use -v for traceback<br />
warning: Not importing directory '/System/Library/Frameworks/Python.framework/Versions/2.5/lib/python2.5/encodings': missing __init__.py<br />
Python 2.5.6 (r256:88840, Jul 31 2011, 19:30:45) <br />
[GCC 4.2.1 (Based on Apple Inc. build 5658) (LLVM build 2335.15.00)] on darwin<br />
Type "help", "copyright", "credits" or "license" for more information.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />
Cannot read termcap database;<br />
using dumb terminal settings.<br />







Please help me (and my children :rolleyes:)!

I’ve got the same problem on a fresh new osx lion iMac. PMS is stuck on “starting”.

That’s very strange … what can I try ?

Thanks, that solved it indeed.








http://www.herfree.com/avatar2.jpg

My Media Server was stuck on “Starting” and the original instructions (below) worked to fix the issue.



I’m not sure why the problem occurred in the first place however… everything had been running fine for months…






What am I missing? I don't even see an ALT key???

"Alt" and "Option" are the same key on an Apple keyboard. [This CNET article](http://reviews.cnet.com/8301-13727_7-20082044-263/os-x-lion-where-did-my-library-go/) has information on how you can make your User Library folder accessible.

Ive just installed plea for the first time.



It seems to have stuck like the description above.



Tried to resolve as per above but had the following problems





Open the folder “/Users/(username)/Library/Application Support/Plex Media Server/Plug-ins” in Finder.



I haven’t got a Library folder in my Users “username” folder.

I have got a Library folder in my main hard drive folder and also an application support folder but no mention of plea in this folder.



Any ideas???



Thanks for any help!!



Regards Puch




Sorry guys!!! I found the Library in the home folder as per the post above.

Thanks again!!!

Regards Puch

Hi

Got the same problem: Media Server 0.9.5.3 (or 0.9.6.0) & Plex App 0.9.5.2 wont start.

Im running Mac OS x Lion Server 10.7.3



System log states:



Apr 7 08:10:31 com.apple.launchd.peruser.501[369] ([0x0-0x37037].com.plexapp.plexmediaserver[2507]): posix_spawn("/Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server", …): Operation not permitted

Apr 7 08:10:31 com.apple.launchd.peruser.501[369] ([0x0-0x37037].com.plexapp.plexmediaserver[2507]): Exited with code: 1



Or



Apr 7 09:07:54 com.apple.launchd.peruser.501[369] ([0x0-0x46046].com.plexapp.plex[3602]): posix_spawn("/Applications/Plex 0.9.5.2.app/Contents/MacOS/Plex", …): Operation not permitted

Apr 7 09:07:54 com.apple.launchd.peruser.501[369] ([0x0-0x46046].com.plexapp.plex[3602]): Exited with code: 1

Apr 7 09:07:54 Dock[405]: no information back from LS about running process



And thats it, no other log messages.

I also tried Plex 0.9.3.4, this works fine so far, only integrated Media Server wont automatically start at reboot.



Looks like a permission problem, but doublechecked that permissions are the same as in 0.9.3.4

Tried all suggestions in this thread, but no luck so far.



Any more ideas?



regards,

Martin

@moom



Those logs make me think it might be some sort of permissions issue, so you might check that.



Beyond that, zipping up and attaching the “Plex Media Server.log” and “PMS Plugin Logs/com.plexapp.system.log” files might give useful info. See the link in my signature for log info.

Hello. Not a big fan of posting, but this one has me stumped. Apologies if this has been answered elsewhere, but the problem seemed to fit into this thread. My plex media server isn’t necessarily NOT starting, but I have to click on the dock icon twice before the main window appears. Once it’s “open” it doesn’t technically seem to be open. As far as the mac knows, I’ve just opened another finder window. There are no Preferences nor can I quit plex media server without just hitting command Q while on the window. Activity monitor can see it, but the OS doesn’t seem to see it. If this is how it works, fine, but I’m not sure how to access the plex media server preferences. Thanks!



~Fitz



OSX 10.7.3

2.3 GHz intel Mac Mini



Got it...
I played around with the pemissions a little more, but no results either. They were just the same as on earlier version.
Also there are no logfiles since pms didnt even start.

What solved it:
1) Added pms app to the "launch at login" pane in my user account.
2) At next login dialog showed up "This app was downloaded from the internet. Do you really want to start it?" (or so, roughly translated, im running german macos). Clicked ok, and thats it.
3) Did the same with plex.

Strange thing is that the dialog never showed up before when i tried starting pms, it did with other downloaded apps though. Obviously that was the cause for my problems.
But hey, who asks, its working now!

**This not not fix the issue is this just me?


  • Panic :wink: **

xattr -dr com.apple.quarantine Plex.app



This fixed my issue about it not starting and just bouncing in the dock.