So I've tried reinstalling lots and lots of times, as well as deleting all associated files, deleting framework and system bundles and I'm still getting this problem. I've attached all the log files I could find.
I have this problem intermittently. I’m on Mavericks, python version 2.7.5. Deleting framework and system bundles do not fix it for me. The only fix I’ve found is a complete uninstall. I use Clean My Mac to get rid of everything. Then on reinstall the stuck on starting problem is gone. It’s not that big a deal. Just a matter of re-adding sections which is a small price to pay for a great program, but I would like to know whats causing it. A resolution and fix would be great.
So I've tried reinstalling lots and lots of times, as well as deleting all associated files, deleting framework and system bundles and I'm still getting this problem. I've attached all the log files I could find.
This is the interesting line in your PMS log:
Apr 10, 2014 20:39:54 [0x108a2b000] WARN - WARNING: Couldn't create directory /Volumes/Data/Alex/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources
Do you have your PMS folder on an external disk? If so I guess the disk has not spun up or the network has not been initialized when PMS starts, and this creates some weird scenario. What happens if you have it on the local disk or on a disk which is close to instant in responses?
My server hangs on start. What shell I do?
My server hangs on start. What shell I do?
You can see if this fixes the problem: Resetting System and Framework Bundles
Was the internet down when Plex Media Server was launched? The log file shows these errors at the beginning
Apr 27, 2014 12:45:01 [0x107e81000] WARN - Error issuing request to: https://plex.tv/users/account.xml?auth_token=xxxxxxxxxxxxxxxxxxxx (6, Couldn't resolve host name) ( Couldn't resolve host 'plex.tv')
....
Apr 27, 2014 12:45:01 [0x107e81000] DEBUG - HTTP requesting to: https://plex.tv/devices/ad90a10e456bd21e6985049b79f8dd972eb98ded?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Apr 27, 2014 12:45:01 [0x107e81000] ERROR - Error issuing curl_easy_perform(handle): 6
Apr 27, 2014 12:45:01 [0x107e81000] WARN - Error issuing request to: https://plex.tv/devices/ad90a10e456bd21e6985049b79f8dd972eb98ded?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (6, Couldn't resolve host name) ( Couldn't resolve host 'plex.tv')
thx :)
Hi,
i’m having the same problem - the Plex Media Server starting is ‘stuck’.
I’ve of course removed the framework and system bundles as explained in this post; but I’m still having the same problem.
After a bit of digging I found this problem occured since a few updates on my mac :
iTunes → version 11.2.1
OSX Update → version 10.9.3
Safari update → 7.0.4
It seems like a strange coindidence that the Plex Media Server stopped starting up right after a reboot after these updates
I’m running PLex Media Server 0.9.9.7.429-f80a8d6 on a Mac Mini running OS X 10.9.3
Please find included the logs below (i can’t see anyhting strange in there 
)
Hope anyone can help ?
Thanks
Since I update to PMS 0.9.9.10 yesterday, the Plex Media Server starting is 'stuck' too (and all the agents are gone)!!!
Need a fix, quick !
Since I update to PMS 0.9.9.10 yesterday, the Plex Media Server starting is 'stuck' too (and all the agents are gone)!!!
Need a fix, quick !
and ..... did you try Resetting the System and Framework Bundles and still the same?
If still the same, see Reporting Issues with Plex Media Server and Plex Media Server Logs
When uploading logs, please use 'More Reply Options' and Attach Files,
If the problem persists after Resetting the Bundles, In addition to the Plex Media Server.log please also upload the system/framework bundle log file PMS Plugin Logs/com.plexapp.system.log
Yes I did try to remove the bundles as explain at the top of this topics. Still the same.
So I went back to the previous v0.9.9.7, and everything went back to normal. I think I skip the 0.9.9.10.
Here are the log and version information you ask for. Hope it will help.
PlexLogFiles.zip (89.3 KB)
I'm running PMS on a MacMini i5 2.3GHz with OS X 10.8.5.
Yes I did try to remove the bundles as explain at the top of this topics. Still the same.
So I went back to the previous v0.9.9.7, and everything went back to normal. I think I skip the 0.9.9.10.
Here are the log and version information you ask for. Hope it will help.I'm running PMS on a MacMini i5 2.3GHz with OS X 10.8.5.
The server is getting timeouts on its attempts to communicate with the system/framework bundle code com.system.
Examples:
Jun 19, 2014 11:15:04 [0x10ba04000] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes
Jun 19, 2014 11:18:04 [0x10ba04000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
Jun 19, 2014 11:18:04 [0x10ba04000] DEBUG - Stopping [com.plexapp.system].
Jun 19, 2014 11:18:04 [0x10ba04000] DEBUG - [com.plexapp.system] Killing.
Jun 19, 2014 11:18:04 [0x10ba04000] ERROR - Error received reading configuration for com.plexapp.system
Jun 19, 2014 11:18:04 [0x10ba04000] DEBUG - Stopping [com.plexapp.system].
...
Jun 19, 2014 11:21:04 [0x10bcc9000] DEBUG - [com.plexapp.agents.cine21] Sending command: GET /:/prefixes
Jun 19, 2014 11:22:46 [0x10ba04000] DEBUG - Done waiting for all plug-ins to start.
Jun 19, 2014 11:22:46 [0x10bf58000] WARN - Sync: Couldn't get sync lists without subscription.
Jun 19, 2014 11:24:04 [0x109063000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
Jun 19, 2014 11:24:04 [0x109063000] DEBUG - Stopping [com.plexapp.system].
Jun 19, 2014 11:24:04 [0x109063000] DEBUG - [com.plexapp.system] Killing.
Jun 19, 2014 11:24:04 [0x109063000] ERROR - Error received reading configuration for com.plexapp.system
Jun 19, 2014 11:24:04 [0x109063000] DEBUG - Stopping [com.plexapp.system].
Jun 19, 2014 11:24:04 [0x109063000] DEBUG - System bundle was restarted, we need to notify other plug-ins
Jun 19, 2014 11:24:04 [0x109063000] DEBUG - NetworkServiceBrowser: SERVER departed after not being seen for 359.332444 seconds: 192.168.0.6 (HomeCine)
The zipped Plex Media Server logs cover periods 19th June 10:43 to 11:10 and 11:14 to 12:06 whereas the system/framework log file supplied com.plexapp.system.log.1 is the wrong file - it is for 0.9.9.7 covering period 17th June 10:33 to 18th June 19:06.
Do you have the log files (matching set) for the restart of Plex Media Server 0.9.9.10 after deleting the system and framework bundles plugins? Sometimes a reboot or another restart fixes things,.
Im also stuck on start and ive tried removing the necessary files.
I also tried oppening the plex file and from inside just runt the file called media server. There i got an error.
I have tried removing the plex file and re download it but that did not help at all.
Im also stuck on start and ive tried removing the necessary files.
I also tried oppening the plex file and from inside just runt the file called media server. There i got an error.
I have tried removing the plex file and re download it but that did not help at all.
Re Error
mach_msg failed with error code 10004002
You will probably need to follow the advice given in this thread for getting the diagnostics through the console:
https://forums.plex.tv/topic/112505-new-version-09912-crashes/
I am not a Mac user so you will need help from others. But please do go through the troubleshooting techniques in the the highlighted thread
Re Error
mach_msg failed with error code 10004002
You will probably need to follow the advice given in this thread for getting the diagnostics through the console:
https://forums.plex.tv/topic/112505-new-version-09912-crashes/
I am not a Mac user so you will need help from others. But please do go through the troubleshooting techniques in the the highlighted thread
I will give this a go and get to ya in this thread in a few days. (going on vacation)
Frustration galore! :angry:
Latest version 0.9.9.14.531-7eef8c6 of Plex installation on my Mac. It is stuck on Starting right after installation. After the first-time start I get:
A problem has been detected with a core component of Plex Media Server.
There are no log files even created by Plex, so I can't upload, unfortunately. Removing the suggested framework and system bundles did not work. Clean removal and reinstallation of Plex did not work also.
Now I am trying to install version 0.9.9.7.429-f80a8d6 ..... and it keeps hanging on first-time startup, but now on the message that I need to wait while Plex is starting .... which is shown for an hour now.
Is there a solution and is there any hope or should I try an alternative like BubbleUPnP?
My system:
iTunes -> version 11.3.1
OSX -> version 10.9.4
Firefox (preferred and used) -> version 31
Safari (not used) -> 7.0.6
Pfff ... it was running all the time even though it seemed stuck. But ..... no channels (channellist available) and can't add movie of other libraries. All the dropdown lists are empty.
And again .... the suggestion of removing the two bundles do not work here either.
Anyone knows what to do?
Pfff ... it was running all the time even though it seemed stuck. But ..... no channels (channellist available) and can't add movie of other libraries. All the dropdown lists are empty.
And again .... the suggestion of removing the two bundles do not work here either.
Anyone knows what to do?
upload the log files that were created after resetting the bundles: Plex Media Server.log and zip of PMS Plugin Logs
Problems like this are caused by corrupt bundles after updates/upgrades or some add-on software eg a Proxy software / security control software
upload the log files that were created after resetting the bundles: Plex Media Server.log and zip of PMS Plugin Logs
Problems like this are caused by corrupt bundles after updates/upgrades or some add-on software eg a Proxy software / security control software
Hi sa2000: That is just -still- the problem. ~/Library/Logs has no Plex logs whatsoever. I have no info available.
It keeps on showing Starting, but it seems I can use a bit of Plex. But managing channels and adding media libraries is impossible. The latter does not show the scanner/agent/language dropdowns. See also the screenshot.
I have removed the bundle files a zillion times, but no result.
You say you have already Reset the System and Framewowkr Bundles and you cannot find any logs .... very strange.. will now need to wait for someone who knows the Mac environment to guide you through
Hi sa2000: That is just -still- the problem. ~/Library/Logs has no Plex logs whatsoever. I have no info available.
It keeps on showing Starting, but it seems I can use a bit of Plex. But managing channels and adding media libraries is impossible. The latter does not show the scanner/agent/language dropdowns. See also the screenshot.
I have removed the bundle files a zillion times, but no result.
As I have no idea how advanced you are I must ask this: Are you sure you are in the correct Library/Logs? The tilde sign indicate that it is referring to your users own Library folder, not the systemwide Library folder.
So to be absolutely triple sure that you are checking the correct folder, do this:
1. Open up a Finder window.
2. CMD-Shift-G and in that new dialog paste in this exact string:
~/Library/Logs
3. Do you see Plex Media Server.log or any other Plex related log now?
