Media Server went down / can't start it

I’m puzzled.
I’ve been running Plex smoothly on a Mac Mini 2010 High Sierra (yes, I know it’s quite old, but it worked flawlessly) until yesterday when the server suddenly wasn’t available anymore.
When I try to start it, it just crashes. I’ve tried older versions, but they also refuse to start. I do suspect an automatic update being the reason, but can’t figure out what happened. The only way to get the Media Server to start is to rename the ```
/Application Support/Plex Media Server/ folder, but then my library is gone :frowning:
What can be done to recover?

You’ll probably want to provide logs for someone to look at when they come across this.

https://support.plex.tv/articles/200250417-plex-media-server-log-files/

You also could try the DB Repair facility:

Good luck,

Chris

Hi!
Thank you for your suggestions. I couldn’t get into the GUI for exporting logs.
In the meantime, I have

  • renamed the /library/Application Support/Plex Media Server folder
  • sucessfully started Plex Media Server (PMS)
  • stopped the PMS
  • copied an older version of
  • /Plug-in Support/Databases/com.plexapp.plugins.library.db and
  • /Plug-in Support/Databases/com.plexapp.plugins.library.blobs.db
    to the newly generated PMS-folder
  • started PMS again (resulting in getting Plex Media Server is currently running database migrations. when trying to access the interface, followed by Internal Server Error
  • I restarted PMS, clicked on “Update Library” and it seem like something is hapenning, albeit I now have two Media Servers in the overview, one of which is offline :frowning:

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.