okay so i have been looking everywhere, i have 3 series of Stargate, SG-1, Atlantis and Universe… plex merged all 3 series together and all the ‘‘merge’’ or ‘‘unmerge’’ options doesnt exist anywhere, so when i go to play atlantis it says its sg-1 and plays sg-1 instead, theres no way to directly contact plex and no help anywhere
Problems like this are usually related to the naming and structure of the files involved or to them being an mp4 with bad metadata embedded.
It would help if you would give examples of your naming and structure and which directory your library is pointing at.
A general example of what works is:
TV Shows <- The TV library points here
_______ShowName (year)
____________Season 01
__________________ShowName (year) - s01e01 - Optional Name.ext
__________________ShowName (year) - s01e02 - Optional Name.ext
__________________and so on for the shows in season 01
____________Season 02 <- just like Season 01
____________Season 03 <- and so on for each season
____________Season 00 <- or “Specials”
__________________ShowName (year) - s00e01 - Optional name
__________________ShowName (year) - s00e02 - Optional name
__________________and so on for each special
Note 1: the eXX part of the specials must match EXACTLY what is found in TheTVDB
Note 2: The (year) may be omitted for shows that do not have more than one occurrence throughout the years.
There are many other structures and naming systems that work but this is the one I use and it just works.
For a mass rename I use FileBot with this format string {n.replaceTrailingBrackets()} - {s00e00.lower()} - {t}
Adding to Elijah’s post:
Make sure there’s no extra layers or folders clustering your shows (e.g. no “Stargate” top level folder that contains the individual show folders for “SG-1”, “Atlantis” and “Universe”).
Fixing this starting from the file naming might appear cumbersome but it’ll save you a lot of sorrow if you ever get into the situation where you need (or want) to rebuild your library.
If you want to side-step that… the Split action is available in the show’s context menu (... button) – it’ll only be available if each show has it’s own folder and only on the show level (not for seasons or episodes).
Plex is very picky about TV show naming and structure. Use the naming & structure as suggested by @Elijah_Baley and @tom80H.
TV Show Files (Naming and Organizing)
\Test - TV\Stargate Atlantis\Season 01\Stargate Atlantis - s01e01.mkv
\Test - TV\Stargate Atlantis\Season 01\Stargate Atlantis - s01e02.mkv
\Test - TV\Stargate Atlantis\Season 01\Stargate Atlantis - s01e03.mkv
\Test - TV\Stargate SG-1\Season 01\Stargate SG-1 - s01e01.mkv
\Test - TV\Stargate SG-1\Season 01\Stargate SG-1 - s01e02.mkv
\Test - TV\Stargate SG-1\Season 01\Stargate SG-1 - s01e03.mkv
\Test - TV\Stargate Universe\Season 01\Stargate Universe - s01e01.mkv
\Test - TV\Stargate Universe\Season 01\Stargate Universe - s01e02.mkv
\Test - TV\Stargate Universe\Season 01\Stargate Universe - s01e03.mkv
That’s what I had to do! Thank you! Even Plex support ( that finally answered) couldn’t help
And while we are at it… is the flex pass worth it? What’s the biggest advantages? I only use it to stream tv show and movies from my pc to a couple things 
I’d say that very much depends on your individual use case.
There’s a number of support articles showing some of the differences / features only available to Plex Pass members.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
