@SlrG Yes please, can you provide a ZIP file of a directory tree containing all the NFO and metadata artwork files. I can then attempt to reproduce locally.
@chrisallen said:
@SlrG Yes please, can you provide a ZIP file of a directory tree containing all the NFO and metadata artwork files. I can then attempt to reproduce locally.
thanks for the code locationā¦running my show through it
Any thoughts on why it looked okay in plex.tv and not localhost?
EDIT: so running in to issuesā¦since the show does not exist in tvdb there is seems to be no way to match
@mcrommert Could you provide a ZIP file of a directory tree containing all the NFO and metadata artwork files. I can then attempt to reproduce locally using the 3rd party agent as a primary agent.
@chrisallen said:
@mcrommert Could you provide a ZIP file of a directory tree containing all the NFO and metadata artwork files. I can then attempt to reproduce locally using the 3rd party agent as a primary agent.
No problem
@chrisallen:
Here are my testing libraries. They are rather large. Sorry. 
I compressed them as much as possible by creating fake movie and tvshow avi files. I hope I didnāt break anything in the progress. Sadly I canāt test it at the moment, as my 1.2.7 installation is broken, too. Plex seems to have removed the download links and so I couldnāt go back after testing the newer versions. I stupidly made no backup. 
Movies: http://sdevel.de/Movies.zip
Series: http://sdevel.de/Series.zip
@ChuckPA:
Please have a look at this:
This suggests plex uses a name based whitelist to block 3rd party agents. I hope this is not by design and only an unintended side affect.
@SlrG said:
Sadly I canāt test it at the moment, as my 1.2.7 installation is broken, too. Plex seems to have removed the download links and so I couldnāt go back after testing the newer versions. I stupidly made no backup.
I got 1.2.7 from here Plex Media Server Old Versions Downloads - VideoHelp version 1.2.7.2987-1bef33a
@SlrG said:
@ChuckPA:
Please have a look at this:
https://forums.plex.tv/discussion/258570/heres-the-workaround-for-the-1-3-x-1-4-x-metadata-issue/p1?new=1This suggests plex uses a name based whitelist to block 3rd party agents. I hope this is not by design and only an unintended side affect.
i can confirm this fixed the issue on this agent for me completely
Yeah, so as @mcrommert has mentioned I found a workaround for the 1.3.x - 1.4.x issue where any metadata retrieved by 3rd party agents wasnāt being displayed.
You can find the steps here:
forums.plex.tv/discussion/258570/heres-the-workaround-for-the-1-3-x-1-4-x-metadata-issue
Hopefully this will also help the Plex team diagnose the issue.
We have had an in-depth look into this, and have successfully reproduced the issue with NFO, and metadata provided by a community member (@SlrG) along with the helpful point of reference here https://forums.plex.tv/discussion/258570/heres-the-workaround-for-the-1-3-x-1-4-x-metadata-issue/p1?new=1. As a result we were able to locate the change in PMS that resulted in this unfortunate regression affecting 3rd-party agents. We are now investigating a solution to resolve this issue.
@chrisallen:
Thank you for working on this and bringing us the good news, that itās going to be fixed.
@Dingmatt:
Thank you for providing the temporary fix and getting the stone rolling on this.
@ChuckPA:
Thank you for your support, debugging and work with the devs
@anothername:
Sadly that wonāt help me, as I am using plex in an ubuntu based docker on my unRAID installation. The site has only Windows and OSX versions. 
But thank you very much anyway.
hello everybody:
This long ago reported bug with 3rd party agent and this thread has become too much difficult to understand to me.
Time ago, i decided, to re-scan my TV-Shows libraries using the default TVDB agent in PMSā¦I donāt know when this long bug will be resolved.
Digging in other bugs, issues and features missing in the players side of PLEXā¦i just began to test the new Plex For Kodi addonā¦I like a lot. I saw that āallā my actor thumbs are gone in comparision the whole shared users i have. They have the actor thumbs for every movie.
I mean: using Plex For Kodi (PFK) i have not any thumb using the āmetadata-agent-for-exported-libraryā ā¦ using TMDB yes.
Reading this thread i observed a trick to temporary resolve the issue for TV-shows, and Movies.
Then i edited the TheMovieDB-bundle trying to mix:
- local media assets
- TheMovieDB
- XBMCnfoMoviesImporter
- Plex Movie
- fanart.tv
And it worksā¦I have my custom posters, the whole features for the Plex Movieā¦but NOT the .actors folder i have along with my movies . The ācustomā agent downloads from TMDB the actors thumbsā¦not mine.
I hope the 3rd party agent works OK someday with ALL ours custom poster, fanarts, edited plots, the actors thumbsā¦etc!!
@orbtwin-plex said:
I hope the 3rd party agent works OK someday with ALL ours custom poster, fanarts, edited plots, the actors thumbsā¦etc!!
Working with the dev team, this should be coming out in the next release (hotfix).
Iāve not seen the draft release notes to know for certain but know it got resolved and is fixed
thanks, great news.!
iām still using xbmc.nfo.tvimporter.
but iām doing the trick explained here:
:fingers_crossed: Thatāll all be in the past as soon as the new build completes QA certification.
I would do testing myself but donāt have the appropriate NFOs
I read the last 10 or so pages of this thread and Iām a bit confused. What works, what doesnāt?
The thing is that I need to rescan about 3500 movies and more than 10000 episodes of tv shows. I did a full export of my kodi installation. There are nfos for every single movie, tvshow and episode in the directories.
Whatās the best strategy for me? Would you use XBMCnfoMoviesImporter? Or the standard plex metadata scanner?
I recommend you hold off on making any decisions about strategy changes. The XMBCnfoMovieImporter, plus a few other plug-ins, was fixed in the upcoming release. The release is in final QA testing.
My advice to you and all is watch for the update and check the release notes (which Iāve not seen the final copy of yet)
@ChuckPA thanks!
http://forums.plex.tv/discussion/comment/1376437/#Comment_1376437
So this is it, right? That was fast. Wow!
Still not sure what to do though. XBMCnfoMoviesImporter or a normal scan of my library - whatās better?
I think you will have to try it yourself and decide what you like better after trying. Using the XBMCnfo Importers on an Kodi exported library will probably give you an nearly exact replication. If you did use Kodis online agents to generate your library and if the plex online agent uses the same source, you will probably get an nearly exact replication, too. So it is hard to say what will be better.
