I disable ipv6 from the network adapter and from the plex server, but the problems continue.
any ideas?
If it is not the ipv6 timeouts issue then suggest you raise a new forum topic with diagnostics - run with server debug logging. restart the server to get fresh logs. Add new media to your library When the problem arises collect the logs and screenshots and add to your forum topic with full details of what was added and what the outcome was
See
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
I came here just to voice my experience that, on Windows, disabling IPv6 both on Plex, and, on the interface was the only way to solve this for me. I had IPv6 enabled on my Synology PMS before one of the last two updates fried that install and forced me to completely rebuild a new PMS and remap it to my media.
I will STRONGLY AGREE with those comments above that the Plex Team needs to stop â â â â -showing around long-time, ongoing, bugs and issues with the assumption that their customers should be able to find their own workarounds. You guys need to completely realign your perspective around the product - especially for those of us who bought lifetime passes.
Nobody gives a damn about the âlatest Raspberry Pi versionâ (tongue-in-cheek) when little, seemingly simply-fixed issues, continue to linger across the board with Plex. One I have consistently run into is the lack of an aspect ratio\zoom switch on the web client, on any device. Edge, IE, Firefox, Chrome, SafariâŠdoesnât matter, Plex gives you no ability to fill a screen with the content if it doesnât automatically occur. I have read numerous others across the board that the Plex team seems to just dismiss as ânot importantâ (even my Synology PMS debacle as an example).
The issue with timeouts on ipv6 was explained in my post here Metadata no longer being applied to Movies (confirmed as ipv6 timeout delays) - #67 by sa2000
Basically the dns lookup is returning ipv6 addresses but the isp is not supporting connections through these ipv6 addresses
For any other issues please raise separate topic with screenshots / logs
Well, considering I can ping those IPv6 addresses from within my environment, I would strongly disagree with that conclusion. It doesnât really matter, it wasnât the overall point of my response - which was to state that I also experienced this issue, was able to find a âfixâ myself, but, nonetheless agreed with previous statements that the way Plex handled this (and other issues) is counter-productive to being a consumer product. PMS used to be a cutting-edge product, now itâs actually sort of so-so - it does what it does well; but, itâs not shiny and exciting like it used to be. The only reason I havenât switched to something like Kodi with the Plex integration is I havenât found the time.
we can look into by you trying one of the ipv6 requests through curl and see if it gets through and you get an image back
Would need to have the server logs after a failure to get images through ipv6 and I can then give you a url to try - alternatively look through the previous urls quoted in this thread of earlier user tests
