I am about at my wits end with Plex, I am having multiple issues and it is driving me crazy.
TV shows: the stored TV series on my server work on some of the Plex channels on my various Roku devices but not on others. These are all of the exact same type of Roku device running on the same network. Why is this happening? This does not happen with Movies, they all work correctly.
Music: where to start? I have identified with Mp3Tag that my music files have the correct metadata. I have also ensured that the songs are stored correctly on my server: music/artist/album/track. Yet Plexamp only recognizes some of my songs. Over 1500 are thrown into Various Artists albums and I cannot find them. Plexamp is also showing multiplies of some of the same albums.
I should not have to spend days trying to figure out how to fix this. Before I shell out $250 to use Plex as my 1 stop source for my home media streaming service, I want it to work. Where can I get some help?
Same problems here with music, before I moved to Plexamp from the original all in one app everything was fine, but now have loads of Artists labelled as Various Artists when there is no mention of it in the tags. Compilation albums are labelled by the actual Artist and the Album Artist is labelled Various Artists but non compilation Albums the Artists on many is showing as Various Artists. I have set scanning to prefer local metadata but it makes no difference.
The music library scanned correctly before I moved to Plexamp, I have not altered the tags but now I have loads of artists now listed as “various artists” these have no reference to being various artists in the tags. The only items that have I have tagged with various artists are compilation albums which also have the artist who performed the track. I have also scanned the same library in Jellyfin without these problems.
Please show the file names, folder structure, and the embedded meta tags of some of these affected albums.
Also very important: is “Prefer local metatags” enabled or not?
Use a metadata editor which can actually show/edit the Album Artist meta tag. (which means the Windows explorer Properties dialog is not sufficient)
F:\Music is the directory that is set to be scanned and within that each artist has it own directory, the album has track and disc numbers. I repeat this problem did not exist with the original Plex app and you can see from the screenshots Jellyfin has scanned it correctly. I have deleted the whole library multiple times and rescanned using various options. With or without local metadata makes no difference.
This effects a lot of items and I currently have prefer local metadata and before each time I did a scan I deleted the trash. If I deleted the database again and renamed the folder F:\Music1 and rescanned that, would that work instead of taking Albums out individually
Only if you are certain that all of your media conform to the rules mentioned in the linked article.
An album being assigned to Various Artists can often happen if
“prefer local metatags” is off
not all AlbumArtist tags of an album have identical content
within an Album Artist subfolder, if there is only one file with a deviating Album Artist, or with Album Artist missing/empty
track numbers missing, or using not a pure number (e.g. “A1”)
If you have “Frankenstein” albums which were assembled from differing sources, be very careful to remove any MusicBrainz tags, because these can force Plex to match the files to a completely different album in the MB database – even a Various Artists one.
If you do this, I recommend setting beforehand all the “analysis” things under
Settings - [server name] - Libraries
to only “as a scheduled task”.
This ensures that the scan process is not slowed down by expensive operations, like sonic or loudness analysis.
As I’ve said before this library was correct in the original Plex app and when the music library option was removed from the app I installed Plexamp scanned the same library and all the problems arose. I will try moving the library and if that fails I will remove the folder that contains compilation albums as this is only one that contains “Various Artists” in the Album Artist tag
