Metadata stopped working

Plex Media Server Metadata & Adding Files
1

Server Version#: Server version is 1.18.4.2171-ac2afe5f8

Metadata suddenly stopped working, no changes have been made.

2

Logs please, gathered immediately after Refreshing All Metadata

3

Removed Logs

4

Thank you.

I am thoroughly confused here. Can you help me understand?

TheMovieDB log file is showing me “TV Shows” and using TheTVDB ID ?

Is this a television series in the wrong section?

2020-01-13 23:48:21,285 (7f34bbfff700) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.thetvdb://272540?lang=en
2020-01-13 23:48:21,286 (7f34bbfff700) :  DEBUG (model:234) - Deserializing from /config/Library/Application Support/Plex Media Server/Metadata/TV Shows/3/4dc45df90acf2e99251c04709872664756d1b73.bundle/Contents/com.plexapp.agents.thetvdb/Info.xml
2020-01-13 23:48:21,352 (7f34ba7fc700) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.thetvdb://276562?lang=en
2020-01-13 23:48:21,354 (7f34ba7fc700) :  DEBUG (model:234) - Deserializing from /config/Library/Application Support/Plex Media Server/Metadata/TV Shows/1/4db917d92a5d0d7901911f9c2fca0050cf1dc12.bundle/Contents/com.plexapp.agents.thetvdb/Info.xml
2020-01-13 23:48:21,588 (7f34bbfff700) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F272540%3Fexternal_source%3Dtvdb_id'
2020-01-13 23:48:21,593 (7f34ba7fc700) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F276562%3Fexternal_source%3Dtvdb_id'
2020-01-13 23:48:21,845 (7f34bbfff700) :  ERROR (networking:196) - Error opening URL 'http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F272540%3Fexternal_source%3Dtvdb_id'
2020-01-13 23:48:21,846 (7f34bbfff700) :  INFO (__init__:107) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F272540%3Fexternal_source%3Dtvdb_id
2020-01-13 23:48:21,853 (7f34bbfff700) :  DEBUG (runtime:88) - Sending packed state data (110 bytes)
2020-01-13 23:48:21,854 (7f34ba7fc700) :  ERROR (networking:196) - Error opening URL 'http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F276562%3Fexternal_source%3Dtvdb_id'
2020-01-13 23:48:21,854 (7f34bbfff700) :  DEBUG (runtime:924) - Response: [200] str, 320 bytes
2020-01-13 23:48:21,855 (7f34ba7fc700) :  INFO (__init__:107) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F276562%3Fexternal_source%3Dtvdb_id
2020-01-13 23:48:21,861 (7f34ba7fc700) :  DEBUG (runtime:88) - Sending packed state data (110 bytes)
2020-01-13 23:48:21,861 (7f34ba7fc700) :  DEBUG (runtime:924) - Response: [200] str, 320 bytes
5

No, the shows are in the correct place and the file structure is as recommended.

Added “Movies - Test” and “TV test” Logs attached.

6

Looking through the logs, Plex wasn’t able to resolve some hostnames, even though most were working fine. So it turned out to be a DNS issue, changed the DNS to 1.1.1.1 and things are working again.