Michelle Bjerg Nielsen

My server is lock. I have plex pass. What to do???

I’m not sure exactly what you mean. Could you be more specific?

My server is closed. It happend a couple of days ago.
I pay for my plex pass every month.
I need to be connected to a new server. I think. Update or a new server id

still too generic. which server? windows? linux? which release? what did you do?
Can you provide logs? Have you access to your server? Can you start manually the Plex Media Server? My crystal ball is broken… we need information from you side.

@Missbjerg said:
I need to be connected to a new server. I think. Update or a new server id

Based on that I’m going to go out on a limb and say you were probably paying someone for access to their server because Plex does not provide content. People selling access to their server is against the Plex Terms of Service and it’s entirely possible that their account was shut down.

Plex is for sharing your own media with your devices and friends/family. For more information read the support article What is Plex?