I recently embarked on a migration journey from a Windows-based Plex server to TrueNAS SCALE, and I’ve hit a roadblock with getting my metadata to properly restore on the new setup. I’m hoping for some guidance or suggestions from fellow users who may have faced similar issues.
Background:
My original Plex server was on a Windows system, and I meticulously curated a considerable amount of metadata, including posters, custom titles, and more.
I took a backup of the entire ‘Plex Media Server’ directory from the Windows system.
On the TrueNAS SCALE system, I installed the Plex Media Server app from the app catalog and then stopped the service.
I restored this backup to /mnt/TrueNAS/plex/config/ on TrueNAS SCALE. This directory was also set as the configuration directory during the Plex app setup.
After this, I started the Plex service on TrueNAS and directed Plex to my media files. However, I’ve found that while the media is detected, my custom metadata isn’t being applied.
Steps Tried:
Made sure that the directory structures in TrueNAS SCALE mirror those of the original Windows setup.
Used SQLite to adjust file paths in the database to reflect the new paths in TrueNAS SCALE.
Checked file permissions to ensure Plex has the appropriate read/write access.
Deleted, reinstalled, and reconfigured the Plex app in TrueNAS multiple times.
Despite these efforts, Plex doesn’t seem to recognize or apply my custom metadata. It’s particularly frustrating given the amount of time invested in setting it up on the original Windows system.
I understand that the underlying OS has changed (from Windows to Linux-based TrueNAS SCALE), but I was under the impression that the Plex Media Server directory would be portable across different systems.
I’d really appreciate any advice, suggestions, or shared experiences that might help resolve this issue. I’m hoping there’s a solution that doesn’t involve manually reconfiguring my extensive library.
Thank you in advance for your help!
