Missing folder

Plex Media Server Metadata & Adding Files
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Server Version#: 1.30.1.6562
Player Version#:Multiple (LG, Web & Roku)

I have a TV series that have been on the Plex server for almost three years. It has seven seasons, each with each season in its own subdirectory. I found that one of the files had the wrong audio and re-ripped it. When I added the new file to the show’s “Season 3” directory (replacing the old file with the same name (SE3E05.mp4), the entire season for that show disappeared from the list in the player.

I’ve now removed the entire show, from the library folder, rescanned the entire TV Shows library, deleted the trash, moved the directory back into the library folder and rescanned, but the entire TV series is not showing in the player. All of my other TV series show up correctly.

At this point, I’m at a loss as to what I can try next. Any suggestions?

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Naming & Organizing Your TV Show Files

The most important bit in the file name is the appropriate season and episode number notation s02e17 which in this example means Season 2 Episode 17

Use S03E05.mp4

Plex Dance after renaming.

3

If the naming convention has changed, then why do all my other dozen or so TV series using SE vs. S0 work without any issues? When I originally setup the server, I found instructions to set the file names to SE#E## and everything has worked until recently (and the only problem was when I updated a single file in one of the subdirectories).

4

The naming convention has never changed.

Plex documentation has always specified sXXeYY naming, never SE#E##.

Basically, you got lucky, and once Plex matched the episodes it kept the info in the database.

When you add new media, there is no guarantee it will match using unsupported naming conventions.

There are tools to help with renaming files.

Many people use Filebot. It is quite powerful and can rename an entire library in minutes.

Tiny Media Manager is also very useful, and free.

TMM Renamer Patterns:

  • Show Name: ${showTitle} (${showYear})
  • Season: Season ${seasonNr2}
  • Episode Name: ${showTitle} (${showYear}) s${seasonNr2}e${episodeNr2} ${episode.title}
  • Movie Name: ${title} (${year}) {imdb-${imdb}}

PowerRenamer in Microsoft Power Tools is helpful for simple renaming with pattern matches or regular expressions. It makes quick work of tasks such as adding a year to file names, removing undesirable text from multiple files, etc.

5

Use the same naming structure for all episodes. If you mix match the pattern, PMS gets confused as it needs to see a pattern to properly set the episode order.

6

I definitely agree with that. I’m just not sure why SE#E## worked for that last few years, but as soon as I replace a file with the same name, Plex has issues. All of the other TV series that I have where I have SE#E## continue to work. At least with the rename of all of the files for that series, it’s back up and running and the wife is happy.

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