Server Version#: 1.28.2.6151
Player Version#: 5.47.1
Platform Version: 3
Since a few days, I started noticing some line breaks on multi-line subtitles are missing, but this does no happen on the entire file, just on some lines.
After some testing, seems the issue occurs when the multi-lines are in italic, and each line has the closing italic tag, but not all have this behavior. Example:
00:31:38,521 → 00:31:40,899 line 1 line 2
Then on the screen both lines are show in the same line, and without a space between the end of 1st line and the beginning of the second. Example:
line 1line 2
I’ve seen this in external subtitle files and also on subtitles embed in the video file.
here’s an example file. The 1st issue starts on subtitle #257 (no previous multi-line italic subtitles before this point).
Subtitles with issues: #257 #259 #260
Subtitle without issues: #261
Although #261 is visually identical to the previous ones, with the italic tags, the 2 lines are shown properly.
There are more cases after this point, but I did not go though them.
I noticed the video was being transcoded, so I removed all subtitles (33) from the file and tried again, then the video played as direct stream but the issue is the same.
Thanks, my original subtitle file was also UTF and was showing the issue, I’ve converted to ANSI to test but the issue was there as well. In this case, the subtitle was embed in the video file, I extracted to do some tests. It’s a huge work to make this in every file I want to watch.