MKV files with embedded VTT subtitles can't be played

PMP (Win10) direct plays VC1 video and dts audio. Plex Web (Chrome, Win10) transcodes VC1 to H264, dts to AAC.

To convert subtitles, check out Subtitle Edit, http://www.nikse.dk/SubtitleEdit/. Very easy to convert between subtitle formats. It will read directly from a MKV file, then save converted subtitles in appropriate file - .srt, .ssa, etc.

To mux converted subs back into the MKV file, check out MKVToolNix, https://mkvtoolnix.download/. It also has capability to edit headers and chapters.