Server Version#: 1.41.2.9200
Player Version#: 10.23.0.1627
Server: 8 CPU 48GB RAM desktop Intel(R) Core™ i7-9700K with an nVidia 1080ti
For months, and many versions, the download sync has been incredibly slow. I’m on WiFi 7 in house and getting 40Mbps or less on non-transcoded direct downloads.
The server can transcode anything I’d do that for faster than the download goes and I watch this struggle to download anything quickly. I’m downloading to a Pixel tablet in this case, but tested on phones in/outside the house.
My speedtest results
Download Mbps 859.00
Upload Mbps 343.26
I set my server to a ~315Mbps cap, I can’t find any way to understand if my device believes it’s on the same LAN or not but whether it is or not, it should not be capping at 40Mbps.
I have wiped my tablet, I’ve done what I can to look through various settings both on the server and tablet. I have on the tablet.
Network discovery: Checked
Allow insecure connections : On same network
Player:H264 Max Level: 5.2(Recommended)
Notice - not transcoding
Downloads:Video Quality: Original
Downloads:Audio Quality: Original
Server:
Remote Access: Limit remote stream bitrate: Original
Internet Upload speed: 315Mbps (I’ve tried with 0, 100/200/300/315)
These aren’t transcoding problems, this is just for the DL but
Transcoder:Quality: Automatic
Background transcoding x264 preset Very fast
Maximum simultaneous video transcode: Unlimited
Use hardware-accelerated video encoding: Checked
Network: Secure connections Preferred
Strict TLS Config: Unchecked
Enable local network discovery: Checked
Remote streams allowed per user: Unlimited (tried with this having a limit of 5)
LAN Networks: 10.10.1.0/24 (correct) (tried without this as well)
Treat WAN IP as LAN Bandwidth: Checked (tried unchecked as well)
When testing different configurations I will close/stop the Plex Android app then restart to look for changes.
This used to be fast year(s) ago, esp. on LAN.
On the tablet itself it gets over 500Mbps down on speedtest and ~300Mbps up.
It really seems like something in Plex changed on the content sync/download to devices and it’s a huge crux.
Media
- Duration 1:37:41
- Bitrate 17630 kbps
- Width 1920
- Height 1040
- Aspect Ratio 1.85
- Video Resolution 1080p
- Container MKV
- Video Frame Rate 24p
- Audio Profile ma
- Video Profile high
Part
-
Duration 1:37:41
-
File Belfast (2021).mkv
-
Size 12.03 GB
-
Audio Profile ma
-
Container MKV
-
Indexes sd
-
Video Profile high
-
Codec H264
-
Bitrate 15454 kbps
-
Bit Depth 8
-
Chroma Location left
-
Chroma Subsampling 4:2:0
-
Coded Height 1040
-
Coded Width 1920
-
Color Primaries bt709
-
Color Range tv
-
Color Space bt709
-
Color Trc bt709
-
Frame Rate 23.976 fps
-
Height 1040
-
Level 4.1
-
Profile high
-
Ref Frames 4
-
Scan Type progressive
-
Width 1920
-
Display Title 1080p (H.264)
-
Extended Display Title 1080p (H.264)
-
Codec DCA
-
Channels 8
-
Bitrate 1536 kbps
-
Language English
-
Language Tag en
-
Audio Channel Layout 7.1
-
Bit Depth 24
-
Profile ma
-
Sampling Rate 48000 Hz
-
Display Title English (DTS-HD MA 7.1)
-
Extended Display Title English (DTS-HD MA 7.1)
-
Codec AC3
-
Channels 6
-
Bitrate 640 kbps
-
Language English
-
Language Tag en
-
Audio Channel Layout 5.1(side)
-
Sampling Rate 48000 Hz
-
Title Surround
-
Display Title English (AC3 5.1)
-
Extended Display Title Surround (English AC3 5.1)
-
Codec PGS
-
Language English
-
Language Tag en
-
Header Compression true
-
Display Title English (PGS)
-
Extended Display Title English (PGS)
~12GB shouldn’t be a 45+ min process.
In my plex Console I don’t see any errors (or anything for that matter) being listed, though happy to provide logs.
This is downloading to internal storage, no SD cards or anything.
Plex does seem to notice it’s local traffic, which makes it more perplexing.
Speedtest from the server itself
Server: Comcast - Denver, CO (id: 10051)
ISP: Comcast Cable
Idle Latency: 13.32 ms (jitter: 2.34ms, low: 11.22ms, high: 18.01ms)
Download: 854.89 Mbps (data used: 704.0 MB)
24.36 ms (jitter: 31.43ms, low: 7.52ms, high: 370.82ms)
Upload: 357.57 Mbps (data used: 338.0 MB)
15.29 ms (jitter: 1.37ms, low: 10.75ms, high: 47.78ms)
I replaced the CAT6 cable, just in case… No diff.
I notice remote streams are doing fine using bandwidth. Only Downloads are slow as heck.
