Movie order lost with refresh metadata

Plex Media Server Metadata & Adding Files
1

Server Version#:1.23.6.4881
Player Version#:latest version

Issue is that I organize my movies so that movie series are in chronological order and had an issue with subtitles and read to do a refresh metadata and so I did. Well it reset the sort title back to the default for the movie and all my sorting is gone. This might be a feature change request but maybe refresh metadata can ask if you want the sort title reset or not. Refresh Metadata is great but will never use it again if I am going to loose the sorting.

2

Verify that the orange “padlock” icon is engaged, after you have edited the sort title. It is supposed to prevent this kind of occurrence.

3

Updated to the latest version of plexmediaserver this morning. Checked some of the movies I fixed up the order and yes the orange padlock is on. Running a new refresh metadata and will let you know the results. Thank you.

4

Thanks OttoKerner, the orange padlock worked. First time around all my movies must not have had the padlock set properly and that explains why all the sorting was lost. Will ensure it is set going forward.

5

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