Movies not starting unless a reboot on shield with Plex app, watching off Synology NAS after last tw

Plex Media Server Remote Access
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1

I noticed this with the last two Synology Plex app updates, where on my Shield, I click on any movies on my NAS library and it just spins and spins until I do a reboot of the Shield player. What do I need to do to fix this problem?
Plex DLNA Server.1.log (295.0 KB)

UPDATE: 10-13-22
I still have to reboot my Nvidia Shield to watch a movie thru plex which is on my NAS. Once I reboot, all work fine, but this started about two updates ago, which I manually did on my NAS by downloading directly from Plex. I have uninstalled the player Plex app on my shield and re-installed, but still no luck. What else can I do?

Server Version#: DS1019+ DSM 7.1-42661 with Plex sever - 1.29.1.6276-7000 ( PlexMediaServer-1.29.1.6276-4a96dd5b1-x86_64_DSM7.spk )
Player Version#: Shield App - 9.9.0.35519 (0c60b84b)

2

You probably need to post your Shield logs:

https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/

3

I’m having the same issue too. Of course, since I rebooted my Shield I haven’t had the issue occur on the last 4 or 5 videos played, so no recent Shield logs.

Server Version#: DS918+ DSM 7.1-42661 with Plex sever - 1.29.1.6244-7000
Player Version#: Shield App - 9.10.0.35737 (d357057b)

4

After reading about some other similar issues, I’ve disabled autoswitch resolution in the Plex app on my Shield and everything plays fine now.

I only have a 1080p TV and all my content is in 1080p.

5

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