Movies will not play after update to DSM 7

Plex Media Server NAS & Devices
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Continuing the discussion from Greetings!:

Help, After updating to DSM 7 on my Synology DS1019+ yesterday and updating PLEX latest update my music will play but my movies and other videos will not. I get an error message Media unavailable. The file associated with this item is not accessible by the server. Please verify that the file exists and the necessary drive is accessible. I know the file exists because I can play the movie or video using VLC player in windows. and my music on the same server will play. What can I do besides a hard reset and start over. Help please.

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Plex Media Server version?

  1. Read: DSM 7 - Plex Media Server - Release Info & Migration instructions

  2. Read: DSM 7 - Packaging 2.0 (PMS 1.24.2.4973) - Release information

  3. Do not install Plex from Synology Package Center. That version is outdated. Download the current version from plex.tv and perform a manual install.

  4. Make sure the user PlexMediaServer has full control of the /PlexMediaServer shared folder.
    Update: Don’t touch the /PlexMediaServer shared folder. DSM maintains the correct permissions. Thanks to @ChuckPA for correcting me.

  5. Make sure the user PlexMediaServer has R/W access to your media folders.

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