Multiple entries for "Plex Media Server" in System Settings -> Privacy & Security -> Local Network

Server Version#: 1.41.0.8994-f2c27da23
macOS 15.0 (Sequoia)

A couple issues after updating to Sequoia. They appear to be different from the other issues, as I’m not using Synology.

#1
Plex Media Server is installed on macOS. Connecting from any other device eventually results in a disconnection with the following error:

Playback Stopped
Can’t continue playback because the connection with your server was lost

The only way to fix is to restart Plex Media Server on the Mac, but it will happen again after up to an hour or so.

#2
Seeing 3 entries for “Plex Media Server” in macOS System Settings → Privacy & Security → Local Network. They are all enabled.

2 entries for /Applications/Plex Media Server.app
1 entry for /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server

Is it possible to fix this so only 1 is present?

I updated to Sequoia last week and have not see this. Does it actually list the path there? Do you only start it from the Applications folder? Do you have more than one user profile on that computer?

Do you have Apple’s firewall on? If so, try switching it off - sorted out a bunch of network issues for me (not Plex related though as I run Plex on my QNAP).

Yes, if you right-click, it gives the option to go to the path in Finder. Yeah, I start it from the Applications folder. The first time it prompted to allow Local Network access, I declined. I may have declined twice before agreeing, but I’m not sure. Only one user profile on the Mac.

I do have the firewall on and would hesitate to turn it completely off. There are 2 options related to Plex in there, and they both are set to “Allow incoming connections”.

  • com.plexapp.plexmediaserver
  • Plex Media Server.app

It’s less concerning than you think if your Mac is already behind your router’s firewall, but it’s up to you of course. I would certainly try it to see if it makes a difference as a test.

I would recommend installing LuLu for outbound control.

Possibly something like this may help but I have never seen the issue nor tried this. it also from an older version os macOS so not sure if even valid

Thanks, @BigWheel. I did look into that, but it seems the Local Network section isn’t applicable to the tccutil command. I do wonder if reinstalling Plex would resolve the multiple entries.

The main issue I’m facing is the disconnecting. Do you have any recommendations or can it be determined if it is a bug?

Could be a bug but there are so many reasons it might disconnect. I know a bunch of us have Sequoia installed and have not seen it.

I was wondering if a reinstall may fix it as well. Just make sure to back up the PMS folder and the settings .plist file if you are going to wipe completely so you can restore if desired.

If that does not work then server logs may shed some light

Thanks, @BigWheel. Is the PMS folder one of the following?

~/Library/Application Support/Plex Media Server/
~/Library/Caches/PlexMediaServer/

Is this the settings .plist file you mentioned?

~/Library/Preferences/com.plexapp.plexmediaserver.plist

the one in application support. ( it has all the metadata, database, etc)
https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/

yes that is the correct plist. ( it as some settings and the server machine ID) https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/

restoring on mac is just putting those in the default locations and when the server launches it will use them instead of creating new ones from scratch.

Thanks for confirming those. I uninstalled Plex and restarted the Mac. The 3 entries in Local Network remained, however. Are those entries supposed to be removed automatically when certain files relating to Plex are removed from the system?

I reinstated the 2 backed up items and added a new Plex Media Server.app back to the Applications folder. Everything looks like it did before, so the restore worked great. I haven’t been able to test whether it’s still disconnecting yet but will post how it goes.

Hi, I can confirm that the issue is still present after reinstalling. Looks like the 3 Local Network entries and the disconnecting issue are still present. Should I send in some logs?

yes please. You can message them to me

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