Multiple issues with the mobile app

Plex Players Mobile Devices
1

Server Version#: 1.22.3.4392
Player Version#: 8.16.0.24423 (04921805)
I do not know if it does any good to report these issues, or they need to be reported somewhere else to get fixed, but these are the issues I discovered with the mobile app.

I see the amplitude is not being displayed on the play bar like it use to.

When you play a song in android auto at the last song of the album when its done playing you get a message saying Plex doesn’t seem to be working right now. This same message also happens if you change songs to fast using your stirring wheel controls. Also, if you leave your phone plugged into your stereo, and then turn off your car, then come back the app starts all over asking if you want to listen to a playlist or recently added, and not pickup where it left off playing a song. It seems when you are in android auto the app needs to be slowed down as when you go to the next song it will skip songs, so I could go to the next song, and it could bring me to the two songs after within the album.

I also noticed in the mobile app when you scroll down using the letters, and you stop that the app starts scrolling back up on its own.

Also, when you are scrolling if one of the music albums artwork does not display and its blank then you cannot open any album while that album that did not load is displayed.

2

This is what is happening when an album doesn’t load, causing other albums not to open.

d210f34ad1179f4dea9def58e78b6a7979ea446d_2_690x1456
d210f34ad1179f4dea9def58e78b6a7979ea446d_2_690x1456487×1027 144 KB

3

I have the exact problems with blank album (and also artist) fields and the scrolling back when using the letters on the side.
Under these conditions the App is worthless.
I mentioned this problem in the German part of the forum but didn’t receive any answer.
Here it doesn’t seem to be any better.
The scrolling back is an essential bug and needs to be fixed asap.

1 Like
4

sdguy21501 wrote:
"I also noticed in the mobile app when you scroll down using the letters, and you stop that the app starts scrolling back up on its own.

Also, when you are scrolling if one of the music albums artwork does not display and its blank then you cannot open any album while that album that did not load is displayed."

Can anyone of the PLEX staff please tell us when this bug will be fixed?
In the meantime there were two updates but the annoying uncontrolled scrolling back still occurs.
Any help is highly appreciated. Thank you.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.