Cannot play song after it is downloaded to your phone

Server Version#: 1.21.3.4046
Player Version#: 8.13.0.22986 (6f9ed259)

After a song is downloaded to your phone it will not play. It gives you an error that says “an error occurred while playing this item”. Once you remove the song from your phone then it plays. I reported this same issue back in July of 2020, this should have been fixed by now. I have a lifetime membership to plex I would think that the people that have a plex pass would get a higher priority of getting things fixed.

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What is the point of paying for plex when you do not get any decent support from the employees, and every time they update the app they always break something else within the app.

Hello, anyone from Plex?

i am also habving this issue. a work arround is to use plex amp but it is limited to 24hr for the playlist downloads and my playlist is 72 hours and i want it all.

Why does plex do all this so called great advertising for their mobile app on their website. but it doesn’t work properly half of the time.

I guess the plex mobile app will always be broken, if they do fix this issue ever, then they will break something else as usual.

I had to factory reset my Samsung phone, and it works now. There must be something with Samsung phones.

I did notice however that Disc 1 and Disc 2 labels are broken in the mobile app again, will this get fixed again soon?

I see the Disc 1 and Disc 2 issue has been fixed … Thanks!

Is the mobile app ever going to have a crossfade feature?

I see the amplitude is not being displayed on the play bar like it use to.

When you play a song in android auto at the last song of the album when its done playing you get a message saying Plex doesn’t seem to be working right now. This same message also happens if you change songs to fast using your stirring wheel controls. Also, if you leave your phone plugged into your stereo, and then turn off your car, then come back the app starts all over asking if you want to listen to a playlist or recently added, and not pickup where it left off playing a song.

Is someone going to look into the android auto issues with the plex mobile app?

I see the android auto issues are still not fixed yet.

Is anyone from Plex going to fix the android auto issues?

I also noticed in the mobile app when you scroll down using the letters, and you stop that the app starts scrolling back up on its own.

I have also noticed as well, that the lyrics are not being pulled in anymore.

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