Music Library - Multiple Characters showing up not in file name

My screenshot will help explain the question.

These MP3’s were ripped from CD’s. None of the files have these slashes in the names.
Of course I can go in to each file and remove the slashes but that would take a while on hundreds of albums!

Any ideas?

Thank you!

depends on where Plex is pulling the metadata from (this is usually configured on library level). PMS doesn’t just take the file’s names but either uses the embedded metadata (e.g. mp3’s ID3 tags) or looks them up online after matching your album (e.g. from last.fm).

you could also check the agent settings (settings > server > agents > albums) applicable for your library. same for the library settings themselves as those could overwrite some of the agent settings (edit library > extended > use embedded tags)
at least online, the data of your album appears to be ok (no slash after the name).

right, I tried different combinations of those settings and nothing seems to change.
This is happening to a few dozen albums randomly with different artists.
The odd thing is when I use the 'Fix Match" feature the info is correct, no slashes.
This shows a perfect match but you can see the slashes in my library.

Do you have a recommended Music library setting and Agents setting for MP3’s?
Or is there a good music plugin for Plex? I don’t have much experience with the Music portion of Plex. Still learning.
Thanks for any help Tom.

In that case it looks like Plex did originally use the metadata embedded in the file – not sure if these slashes originate from a rogue metadata editor or if somebody just liked a lot of slashes (looks almost like a filler to make the file names all the same length)… I’m getting off topic :smiley:

As for hints… actually not much to share.
When moving my music over from iTunes, I know I had squeezed things into my metadata as a workaround for some missing iTunes features (or to allow smart playlists to use data usually not accessible) and was too lazy to re-work it all. Hence I decided to let Plex completely ignore my embedded metadata.
As mentioned above… the key setting I’ve applied was unchecking the “use embedded tags” in the extended settings of my music library (no other special configuration).

Tom.

gotcha.

Is there a way to reset the info for those albums? Is it a matter of deleting the files from the server, refreshing, changing library settings then adding the files back?

hmm, interesting. I just did a check.
I deleted my Metallica folder, rescanned the Music folder.
Unchecked “use embedded tags” in the Library setting.
Added 1 Metallica album back in and scanned… no slashes!

What bugs me is that I own these CDs and ripped them myself with iTunes. I never saw the slashes until now in Plex…weird.

I’m gonna see what happens with this setup. Basically unchecking “use embedded tags”

Thanks for helping me debug!

Id3v2.2 meta tags can cause this.
If you update them to id3v2.3 the issue will go away.

oh, how do I do that? I’m not familiar with updating the meta tag version like that.

can you recommend an MP3 tagging software for Mac?
Thanks!

@pmullady said:
oh, how do I do that? I’m not familiar with updating the meta tag version like that.

This should be possible in iTunes itself:
https://discussions.apple.com/thread/2497608?tstart=0
(Unless they removed it in newer iTunes versions)

ah…I think I knew that. Thanks for the help.
I’ll give it a show and see what happens.

Thank you!