Does anyone know how smoothly Plex DVR will work with the new WD My Cloud Home NAS units. I picked one up, have not opened it, but I see its specs are an improvement over the previous personal models. I also understand the Plex app maybe installed by default. Plex does not list it under their WD supported drives. I have an HDHomeRun I want to use a NAS with to record Live TV to watch later. I understand some drives need SSH enabled and some drives do and do not have that feature. Not sure if Plex needs that service.
Please provide exact model you have bough, otherwise it would be just guessing. AFAIK only WD model that can support all plex functions including transcoding is the PR line (PR4100 and 2100).
The model is WDBVXC0020HWT-NESN. I assume the QNAP TS-251+ would work fine. I work F/T in IT, but video steaming is a new hobby to get educated on. Besides streaming to other devices outside one’s LAN, what’s the need of the Internet connection. I see one is required for best performance when setting up a Plex Server. Why would it need to outside one’s LAN to improve functionality?
BTW, I did find this on WD’s website. So it seems the My Cloud Home does support a least of version of Plex’s capabilities.
How to Enable and Configure Plex Service on My Cloud Home
Okay, did some research. The processor powering the Nas is Realtek RTD1296 - Quad core cortex A53. It’s ARM platform, so to make it short, there is no way it will be capable of transcoding without the HW support. As per my knowledge, there is no HW transcoding support for this kind of HW in Plex.
So to answer your question - you can have limited Plex functionality, provided that all your devices will be able to play the content Plex will be serving WITHOUT transcoding.
I apologize, but I do not understand what the question from your post from 2:23PM - If the question is why the internet connection is needed, then I would say to use Plex pass functionalities, to get metadata from external sources and streaming outside of your LAN. If you want to stream only inside your LAN, then no internet connection is required, but the setup can be a bit tricky, and you will need to connect the server to the internet for metadata download when updating library.
According to my chat conversation with plex on messenger this unit is useing hw transcoding.
The specs says the single drive unit transcodes 1080p, while the dual-drive unit transcodes 4k. 
Need more information on this.
This unit is not for sale in Norway yet, or else i would have purchased one right away just for this purpose. Though it seems like the unit is a bit limited as an advanced NAS.
If it can do some form of transcoding, it would classify as cheap compared to the x86 NAS!
Looking for information on:
- Confirmation of the Transcoding 1080p 2 streams, 4k 1 stream claim from above
- Current version of PMS
- PMS package distribution channel? Not available at the (Plexpass) Downloads as of this post.
Thank you, fellow PLEX users.
I would say it would be best to wait for someone to bite the bullet… For example, I have bought PR4100, it uses hw transcoding as well. BUT - the resulting stream is unacceptable in terms of quality when transcoding. 10 mbps stream has still artifacts and fuzzy blocks, it is unwatchable even on larger tablet. Be very careful. I would not buy ANYTHING that utilizes hw transcoding in Plex before seeing how the resulting transcoded stream looks like.
Welp, I bit the bullet on the My Cloud Home, same one the OP has judging by the model number, and hardware transcoding seems to be working okay, but I’m getting very frequent buffers… No clue as to why
@corwin_x said:
Okay, did some research. The processor powering the Nas is Realtek RTD1296 - Quad core cortex A53. It’s ARM platform, so to make it short, there is no way it will be capable of transcoding without the HW support. As per my knowledge, there is no HW transcoding support for this kind of HW in Plex.
So to answer your question - you can have limited Plex functionality, provided that all your devices will be able to play the content Plex will be serving WITHOUT transcoding.
I apologize, but I do not understand what the question from your post from 2:23PM - If the question is why the internet connection is needed, then I would say to use Plex pass functionalities, to get metadata from external sources and streaming outside of your LAN. If you want to stream only inside your LAN, then no internet connection is required, but the setup can be a bit tricky, and you will need to connect the server to the internet for metadata download when updating library.
Hi @corwin_x
This My Cloud Home and the two-drive-version My Cloud Home Duo are brand new models which were launched at August 31 in Berlin, Germany during IFA 2017. Both My Cloud Home and My Cloud Home Duo uses a very special version of Plex Media Server which was developed by the great Plex team to be available from within the “Services” of My Cloud Home.
My Cloud Home / Home Duo are not a networck attacked storage, they are what we call “Personal Cloud” devices which operates different to what you may know from a NAS device. This speical Plex Media Server for My Cloud Home is able to transcode - as I said, it’s totally different to what is actually known. Please don’t compare any naked CPU specs and assume results based on classic, old school NAS environments. My Cloud Home / Home Duo is a Personal Cloud, not a NAS.
please feel free to play with your HomeRun system. Unfortunately I am located in Germany where HomeRun is not available/working. Personally, I use TVButler from DVBLogic with good success on the My Cloud Home. EPG setup is a little nightmare but this is not related to Plex but to the way how my TV signal comes in from my provider on the one side and EPG detaisl on the other side - for me actually it is a big mystery how to connect EPG to the channels as the EPG channels are more or less a cryptic list of letters with no connection to the sender list from the TV side. Even I have to learn how to use the DVB feature.
I’m here in the forum to help and assist as soon as there are issues which are relevant to WD devices. Stay tuned for more users and their experiences with the new Personal Cloud from Western Digital. These untis will be available soon in other countries except US, Germany and UK too. We are shipping them right now.
best regards,
Jörg
Hi @JoergAndreas Could you read and reply my WD question? Thanks
Hi All, I wanted to Jump in and hopefully provide some insight on the reliability of My Cloud Home edition. As perviously mentioned by JoergAndreas The My Cloud Home isn’t a NAS Device but a Home Cloud Accessible Storage (I call it an HCAS or CAS 
)
I do have the single drive option fully functional in my Setup running Plex with Plex Pass! The device is quite reliable. The unit does transcoding of MP4 (H.264) media on-the-fly from original 1080p resolution content down to 720p, 480p, 360p and 240p.
This transcoding is done Natively and without the need of Plex being enable. If you place any content on the Storage that’s mp4 (H.264) one can use the My Cloud Home website or app to Enjoy content (encoded) from anywhere as long as there’s reliable internet connectivity.
In addition to this, as I previously mentioned, I have Plex Server also running on the unit with Plex Pass. I have several movies (mp4/H.264) stored in the Plex/Shared Movies folders which are available from within the Plex Server.
I use the Plex Pass for Live TV Streaming. I’m using an HDHomeRun Extend for OTA content and a subscription to SiliconDust Premium TV which runs off the HDHomeRun.
I do want to stress, that I’m using an HDHomeRun Extend which does on-the-fly transcoding before the content hit’s the Plex running on the My Cloud Home. With the HDHomeRun Connect Duo, I did notice some stuttering and buffering while playing back Live content via Plex.
In short, I would recommend to anyone who decides using My Cloud Home as a Plex Media Server and would like to use OTA TV Tuners to invest on a tuner that’s capable of transcoding the content on the fly such as the HDHomeRun Extend to reduce the risk of taxing the My Cloud Home too much.
In short, I’m happy with this setup! cheers 
PS:I refer to MP4 as the actual container (*.mp4); While H.264 is the compression codec. Haven’t tested with *.avi or *.mkv containers compressed with H.264 but will assume they’ll behave in the same fashion.
Hi…i have just got a my cloud home 3 tb model…while i am able to enable the Plex Service…i havent been able to configure it…whenever i click configure a webpage opens and the error comes saying no able to connect…even i have a plex login and pass…but dont know how to connect the same to my could home…can you share the process…?
