In that case there might be a network issue. Please restart Plex and then post ~/Library/Logs/Plex.log. Sorry for the trouble!
Wasn't quite sure what part of the logs to post but here are some I found strange:
21:22:10 T:2686342400 M:1351987200 WARNING: Skin has invalid include: AppStoreBGVisible
21:22:10 T:2686342400 M:1350922240 NOTICE: ES: Starting event server
21:22:10 T:2961485824 M:1350905856 NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777
21:22:10 T:2961485824 M:1350905856 NOTICE: UDP: Listening on port 9777
21:22:11 T:2686342400 M:1323139072 NOTICE: Bonjour: Did find service - Frank
21:22:11 T:2686342400 M:1323003904 NOTICE: Bonjour: Did resolve service - Frank (type: _plexmediasvr._tcp.)
and
21:22:11 T:2957152256 M:1322921984 NOTICE: PlexDirectory::GetDirectory(plex://Frank.local./video)
21:22:11 T:2963615744 M:1322893312 ERROR: Process - Invalid content type
It said invalid content type for everything.
Thanks for getting back to me so quickly. I appreciate it.
Do you have any web proxies running?
Try hitting http://Frank.local.:32400/video and see what you get back.
Thanks!
I am having this exact issue. Was driving me crazy. I changes my NAS AFP configuration and decided to rescan everything anew and unlike my original configuration, the scanners were missing about 30-40% of my TV Shows. What? To simplify things on my changed config I decided to just use 'Guest' access to the file server. And now I have all these scanner problems. I will try to do a rescan with an actual user account and see what happens, but I think you guys have an issue here along the same lines as what the OP listed.
Hope that helps.
-mw
I got a blank page with the plex icon. I had a vpn running but I turned it off. By the way I have all my movies on an external drive connected the computer I am running the application on if that makes any difference.
The blank page, when view-sourced, should show you XML.
You can also from from the command line:
<br />
$ curl -v http://Frank.local.:32400/video<br />
I'd be very interested to see the full response.
* About to connect() to Frank.local. port 32400 (#0)
* Trying fe80::1... connected
* Connected to Jon.local. (fe80::1) port 32400 (#0)
> GET /video HTTP/1.1
> User-Agent: curl/7.19.7 (universal-apple-darwin10.0) libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
> Host: Frank.local.:32400
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 200 OK
< Content-Type: text/xml;charset=utf-8
< Content-Length: 314
< X-Plex-Protocol: 1.0
<
<?xml version="1.0" encoding="UTF-8"?>
* Closing connection #0
That response looks right, although I’m a bit surprised that it’s actually connecting to “Jon.local.”
There must be something odd going on networkalogically, either a proxy or something else. Try this binary (replace Plex.app/Contents/MacOS and see if plug-ins and sections show up (I’ve just made it ignore the return content type, which seems to be empty).
I replaced the old binary with Plex-frank however the problem is still the same.
Please try this one, and look for a new line in the log “Got X bytes:” (and feel free to IM me (leafmunchersrule @ AIM) if you want quicker turnaround.
I got this for all categories.
22:24:44 T:2963656704 M:1346658304 ERROR: Got 0 bytes:
22:24:44 T:2963124224 M:1346658304 ERROR: GetDirectory - Unable to parse XML
Elan, just wanted to thank you, I did what you said and I even looked up the code for death comes to town and it works fine now, weird.
On a side note, i was just wondering if there would be anything added for like wrestling PPV’s and such, or an easy way that I can go about doing it? Thanks again.
Thank you very much for troubleshooting that issue with me. All my movies and plugins are loaded and plex did an excellent job of fetching metadata for some of even my most random named movies.
It turned out to be an issue with Bonjour. Can't say I am very knowledgable about Bonjour but after enabling debug logging found in the Plex application menu bar, Elan was able to walk me through troubleshooting.
Hello Elan,
I’ve updated to the latest version (.9.1.1) but still see the same issues as outlined in my earlier post Here:
Tracklists haven’t changed still only 3 out of 11 or 12 songs etc…
PS: How can i “correct” Album information (Nickelback’s “Dark Horse” Album is scanned as Daredevil? — this however was correct with the earlier Version of Plex .9 - ever hotter fix)…
thanks,
H
Hey guys,
I saw this Topic and a have the same problem. In my case the media server works fine and all the data for my media stuff was found correctly. But if I open up the main Plex-app, there are no Movies, no TV-Shows and no Plugins avaible. Nothing. I see the three categories (Video-Plugins, Movie-Plugins and Picture-Plugins) but not my self-made sections.
I read through different topics and there are so many solutions but nothing fixes my problem.
I run Plex on my MacBook with MacOSX 10.5.8. Plex 8 ran almost stable and I loved it, but with the update to a never version of 8, it bagan more and more to crash my hole system and I had to reboot every time.
Then I saw the new ninth version a few days ago and I really like the media-server solution (great work, keep it up! 
) and I hope you can help me!
Here you have the log of Plex:
17:59:06 T:2961121280 M:530034688 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./music)
17:59:06 T:2960588800 M:530026496 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./music)
17:59:06 T:2958458880 M:530014208 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./music)
17:59:08 T:2962186240 M:535212032 ERROR: Process - Invalid content type
17:59:08 T:2960588800 M:535556096 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./video)
17:59:08 T:2961653760 M:535142400 ERROR: Process - Invalid content type
17:59:08 T:2961121280 M:535568384 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./video)
17:59:08 T:2962894848 M:535150592 ERROR: Process - Invalid content type
17:59:08 T:2958458880 M:535560192 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./video)
17:59:10 T:2962186240 M:534990848 ERROR: Process - Invalid content type
17:59:10 T:2960588800 M:535400448 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./photos)
17:59:10 T:2961653760 M:534978560 ERROR: Process - Invalid content type
17:59:10 T:2961121280 M:535388160 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./photos)
17:59:10 T:2962894848 M:534994944 ERROR: Process - Invalid content type
17:59:10 T:2958458880 M:535404544 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./photos)
17:59:12 T:2962186240 M:532856832 ERROR: Process - Invalid content type
17:59:12 T:2960588800 M:533266432 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./library/sections)
17:59:12 T:2961653760 M:532803584 ERROR: Process - Invalid content type
17:59:12 T:2961121280 M:533213184 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./library/sections)
17:59:12 T:2962894848 M:532819968 ERROR: Process - Invalid content type
17:59:12 T:2958458880 M:533188608 NOTICE: PlexDirectory::GetDirectory(plex://MacBook.local./library/sections)
Here for the PlexMediaServer:
Oct 25, 2010 18:06:04 [0xb0e35000] DEBUG - Updating TXT record (success=Yes)
Oct 25, 2010 18:06:45 [0xb1120000] ERROR - Error issuing curl_easy_perform(handle): 22
Oct 25, 2010 18:06:45 [0xb1120000] WARN - Error issuing request to: http://127.0.0.1:53712/system/notify/serverUpdated?host=MacBook.local. (22)
Oct 25, 2010 18:07:25 [0xb1120000] ERROR - Error issuing curl_easy_perform(handle): 22
Oct 25, 2010 18:07:25 [0xb1120000] WARN - Error issuing request to: http://127.0.0.1:53712/system/notify/serverUpdated?host=MacBook.local. (22)
Sorry for the lengh, but I don’t know what you need ;).
Regrads,
crownhead
Hi,
actually I had the same issue since upgrading to Plex Nine on my Macbook (Movies and TV Shows dont show up in the main menu - only when manually added the path to plex media server to sources.xml, all is fine and movies and TV shows sections can be browsed off the local machine without any problems. Delete and reinstall did not help…).
After reading this thread and looking at it today I am now able to reproduce the behaviour. Seems somehow to be an issue with enumerating the network interfaces.
Try this workaround: Remove all network interfaces except one from the system preferences - network control panel (e.g. create a new location “Airport only”. remove ethernet, firewire, any dialup interfaces. also make sure no virtual interfaces are present - VMware for instance creates this kind of interfaces).
With only one active network interface, Plex is rock solid on my Macbook - Movies and TV Shows do always show up, even after longer activities, sleep mode, reboot and restart.
Keep up the great work!
Hope this helps with the fix,
Twinkelm
Hi all,
Like many others I also suffered the missing content. As covered by the topic.
My own MacMini keeps going, and going and going, like the Duracell rabbit, and I seldom restart it. But, when all other fails, a classic restart might be the simplest remedy. And Presto! Now everything works again.
So, If you havn’t already rebooted, try it It can very well have been some issues with the NW interfaces, as hinted, so the real solution might have been with the renawal of the NW interface during the restart, dunno. At least it works.
Based on those errors (PLEX unable to communicate with PMS, PMS unable to communicate with itself) it seems like there is some bizarre network issue going on. My first guess is that maybe you have some sort of proxy running?
It looks like MacBook.local. is not resolving properly.
No, as far as I know there is no proxy runnning (in the system preferences is nothing activated). This Mac is almost 2 years old and there are a lot of apps installed, but just for one application I really don't want to reinstall Leopard.
Are there some programs wich can cause this problem?
Or maybe a port blocked by another app?
crownhead.
The scanner is picking up a 5 episode BBS mini-series called “The Buccaneers” aired in 1995 as a movie from 1956 of the same name. I’ve done a manual search to “Fix Incorrect Match”, but I only ever get the 1956 movie no matter what I search on. I am using the “plexflix” program to pull down my netflix instant queue directly into the media library. I have other shows and movies that are picked up just fine by the scanner, but this one isn’t captured correctly. Please let me know if there is anything else I should try or any other information I should post. I have had this problem with Plex 8 and all versions of Plex 9, including 9.1 that was just released.
Link to TheTVDB.com “The Buccaneers (1995)” episode list:
http://thetvdb.com/?tab=seasonall&id=84355&lid=7
From ~/Library/Logs/Plex Media Scanner.log:
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning directory /Users/briancl/Netflix/TV/The Buccaneers/Season 1<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Taking directory 'The Buccaneers/Season 1' (25) out of the map (21 left)<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning The Buccaneers Season 1 Episode 1<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Looking for path match for [/Users/briancl/Netflix/TV/The Buccaneers/Season 1/The Buccaneers s1e1 Invasion.strm]<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Path matched, we're reusing media item 355<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning directory /Users/briancl/Netflix/TV/The Buccaneers/Season 2<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Taking directory 'The Buccaneers/Season 2' (26) out of the map (20 left)<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning The Buccaneers Season 2 Episode 1<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Looking for path match for [/Users/briancl/Netflix/TV/The Buccaneers/Season 2/The Buccaneers s2e1 Conquest Ambush.strm<br />
]<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Path matched, we're reusing media item 356<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning directory /Users/briancl/Netflix/TV/The Buccaneers/Season 3<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Taking directory 'The Buccaneers/Season 3' (27) out of the map (19 left)<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning The Buccaneers Season 3 Episode 1<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Looking for path match for [/Users/briancl/Netflix/TV/The Buccaneers/Season 3/The Buccaneers s3e1 Capture.strm]<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Path matched, we're reusing media item 357<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning directory /Users/briancl/Netflix/TV/The Buccaneers/Season 4<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Taking directory 'The Buccaneers/Season 4' (28) out of the map (18 left)<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - * Scanning The Buccaneers Season 4 Episode 1<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Looking for path match for [/Users/briancl/Netflix/TV/The Buccaneers/Season 4/The Buccaneers s4e1 Plunder.strm]<br />
Oct 25, 2010 21:27:31 [0xa03c9500] DEBUG - Path matched, we're reusing media item 358<br />
Directory structure of the show:
<br />
<br />
mini:TV briancl$ ls -Rla The\ Buccaneers/<br />
total 16<br />
drwxr-xr-x 7 briancl staff 238 Oct 24 16:21 .<br />
drwxr-xr-x 6 briancl staff 204 Oct 24 16:21 ..<br />
-rw-r--r--@ 1 briancl staff 6148 Oct 24 16:21 .DS_Store<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 Season 1<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 Season 2<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 Season 3<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 Season 4<br />
<br />
The Buccaneers//Season 1:<br />
total 16<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 .<br />
drwxr-xr-x 7 briancl staff 238 Oct 24 16:21 ..<br />
-rw-r--r--@ 1 briancl staff 96 Jul 22 21:07 The Buccaneers s1e1 Invasion.strm<br />
-rw-r--r-- 1 briancl admin 3589 May 4 21:28 source.png<br />
<br />
The Buccaneers//Season 2:<br />
total 16<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 .<br />
drwxr-xr-x 7 briancl staff 238 Oct 24 16:21 ..<br />
-rw-r--r--@ 1 briancl staff 96 Jul 22 21:07 The Buccaneers s2e1 Conquest Ambush.strm<br />
-rw-r--r-- 1 briancl admin 3589 May 4 21:28 source.png<br />
<br />
The Buccaneers//Season 3:<br />
total 16<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 .<br />
drwxr-xr-x 7 briancl staff 238 Oct 24 16:21 ..<br />
-rw-r--r--@ 1 briancl staff 96 Jul 22 21:07 The Buccaneers s3e1 Capture.strm<br />
-rw-r--r-- 1 briancl admin 3589 May 4 21:28 source.png<br />
<br />
The Buccaneers//Season 4:<br />
total 16<br />
drwxr-xr-x 4 briancl staff 136 Jul 24 14:02 .<br />
drwxr-xr-x 7 briancl staff 238 Oct 24 16:21 ..<br />
-rw-r--r--@ 1 briancl staff 96 Jul 22 21:07 The Buccaneers s4e1 Plunder.strm<br />
-rw-r--r-- 1 briancl admin 3589 May 4 21:28 source.png<br />
