My Plex was Hacked

General Discussions
1

So my plex was hacked sometime last year - and I fixed it by linking my Google Account.

However, I’m trying to assign the email address to my plex and password but because I don’t know the previously hacked password I can’t change it.

Is there any way to fix this so I can assign my Email - and Two Factor Authentication - to my Plex account. I currently have an @example.com email address in there which Plex put in after I saved my account.

Any help greatly appreciated.

2

Please contact our Billing department, that handles accounts

Go here:

https://www.plex.tv/contact/?option=plex-pass-billing

3

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