Plex account hacked - How do i change my email address without the password

General Discussions
1

Hi Guys, Had to create a new account to post here. My plex account has been hacked and the email address has been changed. I can still login as i’d linked my FB account to it.

i cant change the email address on the account as i dont know the new password, i’ve emailed plex support through the portal using my original email address

is there anything else i can do? I should’ve enabled 2fa but its too late now

2

Contacting https://www.plex.tv/contact/?option=plex-pass-billing is the best and only way.
There is nothing you do in these forums which would help the process.

3

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