My Plex wont start after trying to repair database

Plex Media Server
1

So… my cousin told me that some episode were not playing, so I tired to run some commands from an article https://support.plex.tv/articles/201100678-repair-a-corrupt-database/?_ga=2.262020237.1474490298.1591126090-529988135.1517792715, but since I was still working, I didnt read thry the whole thing and ran the commands without stopping the server…

I then tried:
ernesto@PlexMediaServer:~ sudo cat /etc/shadow | grep plex plex:*:17567:0:99999:7::: ernesto@PlexMediaServer:~ sudo chown -R plex:plex /var/lib/plexmediaserver
ernesto@PlexMediaServer:~ sudo chmod -R 755 /var/lib/plexmediaserver ernesto@PlexMediaServer:~ sudo systemctl restart plexmediaserver.service
ernesto@PlexMediaServer:~ sudo systemctl status plexmediaserver.service ● plexmediaserver.service - Plex Media Server Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Tue 2020-06-02 16:34:10 EDT; 2s ago Process: 3828 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-rel
Process: 3825 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR
Main PID: 3828 (code=exited, status=255)

Jun 02 16:34:10 PlexMediaServer systemd[1]: plexmediaserver.service: Unit entered failed state.
Jun 02 16:34:10 PlexMediaServer systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.

also, tried : dpkg -r plexmediaserver, but I didnt remove the directory…

I then tried to install latest version… but nada =/
ernesto@PlexMediaServer:~ systemctl status plexmediaserver.service ● plexmediaserver.service - Plex Media Server Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled) Active: failed (Result: start-limit-hit) since Tue 2020-06-02 17:08:54 EDT; 36s ago Process: 10997 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-re
Process: 10994 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DI
Main PID: 10997 (code=exited, status=255)

Jun 02 17:08:49 PlexMediaServer systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.
Jun 02 17:08:54 PlexMediaServer systemd[1]: plexmediaserver.service: Service hold-off time over, sche
Jun 02 17:08:54 PlexMediaServer systemd[1]: Stopped Plex Media Server.
Jun 02 17:08:54 PlexMediaServer systemd[1]: plexmediaserver.service: Start request repeated too quick
Jun 02 17:08:54 PlexMediaServer systemd[1]: Failed to start Plex Media Server.
Jun 02 17:08:54 PlexMediaServer systemd[1]: plexmediaserver.service: Unit entered failed state.
Jun 02 17:08:54 PlexMediaServer systemd[1]: plexmediaserver.service: Failed with result 'start-limit-
Jun 02 17:09:06 PlexMediaServer systemd[1]: plexmediaserver.service: Start request repeated too quick
Jun 02 17:09:06 PlexMediaServer systemd[1]: Failed to start Plex Media Server.
Jun 02 17:09:06 PlexMediaServer systemd[1]: plexmediaserver.service: Failed with result 'start-limit-

i would appreciate any and all help

Server Version#: was plexmediaserver_1.19.4.2865-4fa317f77_amd64 / tried plexmediaserver_1.19.4.2902-69560ce1e_amd64 with no luck

Player Version#: n/a

2

Have you tried restoring a backup? https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

3

UHUUUU!!! MY PLEX IS UP!!!.. not sure if I caused any damage to my settings… but at least it’s up now!!!

THANK YOU SOOO MUCH!!!

4

be very careful with your database in the future.

it is unlikely that the db is the problem if some random video doesn’t play (more likely a corrupt video).

check the file first, permissions second, then the logs (while trying to play problem video).

don’t just randomly try stuff if you don’t know what your doing, just post a new thread with as many details as possible, screenshots and logs are helpful, and specific versions of plex (‘latest’ is not a version).

5

yeap… i learned my lesson… it’s going to be painful to update all that metadata now…

6

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