Forgive me, I’m somewhat technologically illiterate, and I don’t know where to find my server and player version, and when I looked this up before the only answers I found were too confusing.
I tried to upload Naruto Kai to my Plex server, and first it registered every episode as movies, so I googled and then sorted them into /videos/TV shows/Naruto Kai/Season 01
That didn’t work, so I tried renaming all the files to
Naruto Kai - s01e## - [name of episode]
Now it says all the episodes are unavailable. I have no idea what happened. I just want them to be categorized as a TV show instead of individual movies. They don’t need to have all the metadata etc (I know it’s a fan edit and thus won’t be on official databases) but I do want them organized in one season.
Naruto Kai is not an official show. It is a fan-made edit of the original Naruto show.
It is not listed on TheTVDB or on TheMovieDB, so Plex cannot fetch proper metadata for it.
Additionally, Plex might confuse it with the original show and download metadata for that instead.
I know that, I said in my original post that I know it’s not on any databases and I don’t need all the metadata, I just want them grouped together. Is there a way I can manually do this?
Did Plex mis-match it or did Plex not match it at all?
You mention above the error message “unavailable”.
That is usually a sign that the Plex server cannot find the video files under their folder and file names. Did you change them after you let Plex scan the folder?
Do you happen to have the original Naruto show as well in Plex?
Take a look inside and watch out for the ‘duplicate’ indicator on the episode posters. If you see them, call up the Plex media info of that episode and check if Plex has assigned your files to the original show.
My files are named “Naruto Kai - s01e## - [title]”, so the first episode is “Naruto Kai - s01e01 - Naruto Uzumaki!”
I’m not sure what Plex did, but all the episodes are in my server (titled “Naruto Episode ## [title]”, so “Naruto Episode 01 Naruto Uzumaki!”)
I did change them afterwards, but I let it scan again and thought that would fix it. Is there a way to try and take them all out of Plex and scan again?
I don’t have any of the original Naruto, just Naruto Kai. The episodes were originally named with “Naruto - Episode ## - Title” and I changed them to match the title with the folder name, and to add the s##e## format.
Are your files in mp4 / m4v containers?
These can contain embedded metadata and Plex will use the content of the “Title” meta tag, unless you change its configuration like so:
Go to
Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
Settings - Server - Agents - Shows - TheMovieDatabase
Settings - Server - Agents - Movies - Plex Movie
Settings - Server - Agents - Movies - TheMovieDatabase
I used Mp3tag and inputted metadata. “Naruto Kai” for the album, episode number for the track number, and the title of the episode for the title.
Despite me not having moved the file anywhere, it’s giving me the error message “Please check that the file exists and the necessary drive is mounted.” This error message seems to be happening for every file in my external hard drive now? Which is strange. Also, Naruto Kai doesn’t appear in my library but does show up in searches.
Is there a way to somehow reset everything, so I could try syncing my whole library over again and see if that fixes the problem?
Please populate only the “Title” tag with the episode title. I am not sure that the the show’s name actually belongs into the Album tag. It might cause Plex to create a collection of the same name instead.
Start another “scan library files”.
This can happen if Plex is performing a library scan or its nightly server maintenace and the media storage is not accessible or has a particularly slow hard drive which doesn’t spin up fast enough.
Please populate only the “Title” tag with the episode title.
That’s what I did, I think. I put “Naruto Uzumaki!” in the title space, nothing else, for episode one. Followed the same pattern for the rest.
I am not sure that the the show’s name actually belongs into the Album tag. It might cause Plex to create a collection of the same name instead.
Is there somewhere else I should put the show name?
Start another “scan library files”.
I actually figured out the issue, for some reason my hard drive changed from D: to E:. Not sure why or how but taking those off the library and putting them back on in the correct place fixed most of it, except now Naruto Kai doesn’t even show up in searches? Even though I added the folder it’s kept in.
I also just want to say thank you for your patience with helping me ;;; I don’t know a whole lot about this sort of thing so I appreciate you taking time out of your day to help me.
This happens if you unplug a drive and plug in another one, then add the original drive again.
You should pick a fixed drive letter for your media drive. Preferably one of the “higher” letters, which are less likely to get automatically assigned to newly plugged in removable media storage.
