Need some help setting up GPU transcoding

Server Version#:1.18.9.2578-513b381af (latest version, I think)
Player Version#: should not matter right now.

I was wondering if someone had some experience in the area maybe and could help me out.
I’m trying to get GPU transcoding working with these specs -
Intel i5-9400F (no onboard graphics)

Quadro 4000 2gb DDR5 - seems to be working so far, drivers installed and it shows up in task manager

32gb Memory - I read somewhere that it might be possible to leverage extra RAM to use for transcoding as well.

I set up the server and enabled hardware transcoding but when I streamed a video from another PC in my house it was 4k → 1080p and it was working fine but when I check the dashboard, CPU utilization was at 100% and the GPU was nowhere to be seen. RAM usage was also SUPER low.

Any help would be great, please let me know if you need any more info!

Thank you! :slight_smile:

That is an old graphics card. I don’t think that card supports hardware acceleration. Have you checked the PMS logs after playing back a video. If you don’t know what to look for, then upload your log for me to look.