Hello. I need account-related support that involves sensitive information (both my question as well as the response) so this forum is not appropriate. I tried using the “legal” form a while back as that seemed to be the closest match, but I have not heard back yet. It’s very important that I get this info. What’s the proper way for me to get this support/info?
Use the same form but select “Plex Pass Billing”. Contact | Plex
“Legal” is for topics where lawyers are involved.
P.S. consider activating 2FA on your Plex account. The miscreants trying to break into your account and steal it are relentless.