New App Problems

@Robfull285 said:
It’s decided that all my files are using unsupported video or audio. Rebooted everything nothing works. Most stupid ugly pile of crap ever.

Me too.

I’ve been advised to turn off Direct Play.

Whilst it does then allow the files to play, that other piece of garbage - the PR2100 - can’t even transcode a single 1080 MKV stream and instead buffers furiously then falls over. If you have a decent server the Direct Play will work for you as an intermediate fix.

@Moussa said:
@mwstark You need to follow those first run instructions the first time to populate the dashboard. Have you followed it to completion (the dashboard will populate when you complete it successfully) and still seeing it the next time you relaunch the app?

What first instruction? !!

Is there a way to re-run them, or do I need to uninstall and start again?

@NINiki, @Moussa was referring to the short descriptions displayed in the place of the normal lists of content when navigating. At least for me they were persistent. You can see a sample of one in the screenshot I posted earlier in this thread. In short, you just need to, minimally, navigate from home to one of the libraries and then push up on your remote or controller to access your servers
amed_library_of_same_type, and that should break you out of the tutorial.

Can you get the old app back? The new app doesn’t even find my server it just says it is unavailable yet the iPhone/iPad app find my server fine.