I tried posting this issue elsewhere but maybe I got the forum wrong. Any help would be hugely appreciated
I’ve tried every help suggestion I’ve found on Plex forums and elsewhere and nothing is working. I’m running out of patience and from what I’ve read, starting from scratch won’t even resolve one of these.
This is a Windows 10 machine indexing content on local hard drives
1- Plex is not recognizing new content. I have followed every guide I’ve found (staging content elsewhere before adding to my library directory, re-scans, error-check hard drives, reboots, re-scans, more re-scans) nothing. This is relating to both Music and TV Shows. I have been conscientious about naming conventions, and even tried a different naming convention for the TV Shows and new episodes still won’t show up. I’ve done everything I can think of RE: permissions. No new content shows up, and this has been the case for 2+ weeks now.
2- One thing I ran across is to try and create a new “test” Library so you Plex gurus out there could see stripped down log files. Well I also can’t create new libraries, and I can’t add new folders to existing Libraries. My “changes could not be saved” - this is an incredibly helpful error message.
I’ve been running Plex nearly issue-free for about a year, and after my first request for help got ignored I’m afraid I just have to start from scratch and totally re-install / rebuild everything. So here it is: my last ditch effort. I hope someone has suggestion I can try but my optimism is very low
So, first off, I really hope somebody else answers you that knows more about the whole server & networking side of things. I’m not really knowledgeable on this front, but since you still had no answers after six hours, I was curious enough to have a look at some of the scanner logs.
What’s apparent even to me is that every time Plex tries to add something, this error happens:
So, a problem when trying to connect to the server? Is there maybe something like a proxy/vpn/firewall situation? Or did you make any changed to your network recently?
I googled “plex Unable to allocate a changestamp from the server” and found several threads on the forums, that do seem to have the same problem you’re having, for example:
Those have a few more answers, and it seems some people where able to find a solution to this problem.
Maybe you can find some things in there that you can try.
Otherwise, hopefully me answering will bump this thread back up again, and somebody’ll see this that knows their way around this kind of stuff. I hope you’ll be able to fix this!
Thank you both - I went straight for the re-install and disabled IPv6 and the latest content has been indexed (and to anyone reading this in the future - my playlists were in tact after the reinstall)
