Here’s two documents that may assist:
You mentioned using the Google Nest mesh…
How are things connected together?
- Are the NUC and NAS both connected via wired Ethernet?
- To what are they connected, the Google Nest, the router/modem supplied by your ISP?
- Is the ISP equipment a router, modem, etc.? If you do not know, does it have a make/model on it?
Wondering if you are in a Double-NAT, or “router behind a router” situation.
PMS should show a warning on the Remote Access settings page if it detects a double-NAT setup.
Also, the Public address displayed in Settings → Remote Access should match what you see if you go to a site such as http://whatismyipaddress.org. If it is different, then there is a network configuration issue somewhere.
