New iOS/iPadOS app does not play some Dolby Vision Profile 8 files

[MasterTX]

Turns out it is an issue with EAC3 7.1 audio, which has already been reported here:

Videos with EAC3 7.1 audio files not playing in new iOS App

Server Version#: 1.41.8.9834 Player Version#: 2025.18.0 (1109) With the new iOS Plex App some movies with a certain kind of EAC3 audio track won’t play. They used to Direct Play on the old app, I can direct play them from other platforms and on an older Android phone the audio is successfully transcoded because it does not support this codec. I tried on an iPhone 16 Pro (iOS 18.5) and an iPad Pro M4 (iPadOS 18.5). Here is the MediaInfo from an affected audio track: > Format …