So was just updated to new mobile app for iOS. Lost all my downloaded files. Which is a minor bummer but not my question. I can download them again easy enough. The question is: what happened to my OLD downloads? They were taking up a lot of space on my iPhone. Were they deleted? If …

SEEK ISSUE Not sure if this is a global issue or just with downloads (since my server is down and I’m travelling - god help me) but the playback seek doesn’t work. 30 sec seek works but that’s it. Regular time played is there but seeking by timeline and time left doesn’t work.

Entirely different download problem. I deleted all of the old ones, and tried to redownload them, but everything is stuck in Queue and nothing is actually moving toward actually downloading. Is there a setting I’m missing?

Just re downloaded some episodes and subtitles don’t display when viewing them. Very very disappointing

I have the same issue now that I am home and on my server. Can’t download anything at all. Everything is just stuck in “Queued”. I’m on wifi. I have plenty of space, there is no apparent reason why it won’t download but it won’t.

What version number is your server? ( and the app)

Server 1.41.6.9685 app is 2025.15.0 (1053)

05/01/2025 16:56:06:711 [Logan Westor6zvj3lciq7n0lwjt91dx8e] DEBUG [Downloads] size: 0 for 0 file(s) 05/01/2025 16:56:15:426 [Logan Westor6zvj3lciq7n0lwjt91dx8e] INFO [MDE][Video] hevc is supported by platform. 05/01/2025 16:56:15:426 [Logan Westor6zvj3lciq7n0lwjt91dx8e] INFO [MDE][Video] hevc is su…

@BigWheel I saw the same issue reported by @TBmann : unable to seek on Downloads in both 2025.14 and 2025.15.

Similar issue as @west_logan . Queued items get through Transcoding, but then move to “Download Errors” - “Unable to download media from server”. Restarted plex server (Version 1.41.6.9685 on Sequoia 15.4.1), no joy. Deleted app entirely, redownloaded (2025.15.0 (1053)), twice, no joy. log-2025-05-…

New Mobile App - Downloads didn't transfer?

Plex Players

dbirch May 2, 2025, 2:13am 25

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New Mobile App - Downloads didn't transfer?

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