Server Version#: 1.41.3.9314-a0bfb8370
Player Version#: 1.107.2.300-7093f413
Situation:
Made a clean Windows 11 from 10. Tried to claim the old server but had no option. Followed some plex guides and somehow managed to create by accident a new server with the same name.
I can see on Authorized Devices the old server. On local, 127.0.0.1:32400/web, I can see the empty libraries but not primary server.
On app.plex.tv I can see 2 servers, same name servers under options, but the primary one has an exclamation mark with " Verify you have a network connection and that the server is online, or see our troubleshooting tips for further assistance."
I have a backup of plex files as well as original AppData\Local\Plex.
A regular Windows upgrade would preserve both the Plex data folder and the registry branch of the Plex server.
Both are needed. The former is storing your library and all the metadata, the latter is mainly storing the “identity” of your server.
If your Windows upgrade procedure caused both to get cleansed, then there is no way to get your libraries and your server’s identity back.
You will have to work as if setting up a new server.
Excellent. I recommend setting up the new server instance first.
Claim it into your plex.tv account: New Claiming Requirement for Windows
and set up one test library which you can point to a very small collection of video files. This is just to test principal function and transcoder working etc.
Once you have confirmed that everthing is working, you can either
restore the plex data folder backup, thus overwriting the newly created plex data folder (do this while the server has been shut down!)
