Why would you pull it from the Windows Store? Christ - one step forward and GIANT LEAP back
- you wouldn’t have to refer users to an EXE, nor would you have to mess about with freaking restarts.
This happened to me too, had to remove the windows store version of the plex player to install the one from plex (so I could fling content); and it did the same, it literally forced a reboot on me closing everything on my computer without my consent. This was because of the visual c++ redistribute /silent install; it’s windows, it can barely make it a day without having to reboot for some reason. But I did notice that now my ability to control the app itself (like I could on the windows store version) is gone; now my windows app interface matches my admin web gui interface; which I don’t like, I don’t want my plex server to be manageable from anything other than the web interface. The old windows app and the ios app did this fine but not this stand alone version.
This is a thread to report the issue with reboots which they’ve said they’re looking into.
You’ve already done your moaning about the change to “Plex” from PMP on another thread. These forums are negative enough without cross-posting your moaning.
I think it’s probably a very good idea to elaborate on this in a new thread? If a feature is missing that hasn’t been ported over it’d be good to raise it.
It’s a shame that you couldn’t seem to run the Windows Store version alongside the new app. Plex Media Player and Plex ran side by side for me (though, I’ve now uninstalled PMP).
I was in the middle of a batch encode that got screwed up by this. Amateurish stuff.
On two different Windows 10 machines the installation script rebooted the PC without prior notice. This was quite surprising at the first installation for me working on something else while the installation just should have installed Plex app in the background.
While installing Plex app on the second PC I watched the installation scripts’s window. At the end of the script it just rebooted the PC.
There was no Windows Update queued. Windows 18362.295
This happened to me too. It was the VC++ redist that did it. Please fix.
It happened to me yesterday on my home computer and today as well on my work computer. Both were previously updated.
Just wanted to chime in here and say this happened to me as well on two different Windows machines. A Surface laptop and a desktop. I did not have any updates pending. Very strange that it would cause a restart.
Windows 10 Pro and there was no attempt at restarting my pc!
Note: I even have a 5 day old pending update 
Another Windows 10 user reporting in, Pro x64 build 1903.
My last installed update was August 13 (except Defender definitions), and no pending reboot. When Windows prompts to install updates, I reboot immediately after installing them, or ASAP.
I, too, had a reboot forced upon my machine with no warning after the Plex installer completed. I was in the middle of typing a sentence in one of my chat apps, and was suddenly interrupted by the “Restarting…” screen. Unlike some users who have reported in, though, my reboot was too fast for me to stop. The whole process, from “Rebooting…” to “Hello, dgw!” on the lock screen, took maybe 20 seconds (NVMe SSD system).
Didn’t lose any work or anything (except that one partially completed chat line), but no installer should ever trigger a restart without confirmation. Period.
Ditto for me. I was looking at my browser while the installer ran, and suddenly my computer was rebooting. Fortunately, the Plex installer was preventing it from restarting so I had time to cancel the reboot. When I did so the installer was finished with a checkbox to run Plex. My computer doesn’t have a habit of random restarts, except for the occasional surprise from Microsoft, but they do give some warning. No, it has to have been the Plex installer.
My laptop is running Windows 10 Enterprise, version 1809.
hi matt… between this and the horribly broken “download” function (ive just had to delete 142gb of unwanted downloads!) … maybe you should have released this as a beta rather than version 1??? that way you wouldnt have so many users so dissapointed that your fancy new product really isnt working well at all…
Same thing happened to me just a few minutes ago - no warning or approval, just rebooted. Unfortunately I was not able to cancel it in time, so not sure what I lost.
I’m on 1903 and just had a Windows update install a few days ago that did require a reboot, so it was NOT anything related to a Windows update - it was Plex.
I also noticed this string was started yesterday - why hasn’t the installer been pulled from distribution yet?!?!? It’s quite obvious there’s an issue with it.
Plex did the same thing to me a few minutes ago. The installation hadn’t even finished before it forced a reboot. System logs confirm the Plex installer made the request.
I also installed the new Plex App and it also forcibly tried to reboot my PC but I caught it and cancelled out of it. It happened right before the final screen of the installer where it asks you if you want to install the program you just launched.
IMO, this should be the #1 priority. Plex should release a new installer even if this is the only thing fixed. An unexpected reboot could potentially cause people to lose unsaved data or have other unintended consequences.
Installed on two separate Win10 machines today and both were forcibly rebooted without a prompt. There were no updates pending from anything else.
I believe the vc_redist.x64.exe components are being installed with “/install /quiet” command line switches and it appears to be that which goes ahead and reboots the system. If you view the detailed installation it is after that command that the system tries to reboot. They need to just add “/norestart” to the command line and that should stop the reboot.
Hopefully those that need to see this and can just tweak the installer as it’s gonna lose someone some work at some point. Can’t believe it wasn’t seen in testing before release as it has done it on every PC I have installed it on so far.
Maybe Plex didn’t. ![]()