I have the free 80 some channels working on my main account and new managed users since the update but managed users from before don’t seem to have access to it. am i doing something wrong?

It’s probably disabled for managed users. Head over to Online Media Sources under settings and check. [Screenshot from 2020-07-23 12-52-43]

I’m having the same issue, i even enabled it for movies & tv, live tv. Switch to a managed user and still doesn’t appear. Also I did enable live tv for my managed users in each profile as well…

[image] j0nsplex: still doesn’t appear Appears for you but not for managed users? Make sure you check the sidebar as it’s not pinned by default.

does the channels work in uk and does it need ariel or is it just need internet ?

Confirmed, I reset their customization as well and still not seeing it.

[image] [image] [image] [image]

So this is super frustrating. Existing managed users don’t see the new ‘Movies & TV’ or ‘Live TV’, but if you create a NEW user, it shows properly. That means the user accounts will lose all their current known play locations if I delete and redo them… [image]

This is not the same thing. You are referencing a completely different issue and fix.

I can confirm the same. Thanks for the tip by the way. I’d rather recreate a few managed profiles than not have any of it.

New plex live tv service and managed users

Online Media Sources

Oenomel2016 July 24, 2020, 2:59am 10

I found a fix on another forum post that worked for me Here

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New plex live tv service and managed users

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