New Privacy Policy - you can no longer opt out of data collection

I’m displeased with the removal of the opt-out option as well. I’ve already started looking for alternatives.

I’m not happy about potentially throwing away my lifetime Plex Pass, but if the only option is walking away to voice my displeasure… So be it?

Dear Plex: Please reconsider this change.

It would help if all you who signed up for plex perhaps bothered to read what they signed up for at the time? After reading that can one honestly say that something like this was unexpected?
https://www.plex.tv/about/privacy-legal/

I said this years ago… when plex became a ‘online or it doenst work’ service… I was branded a conspiracy theorist…

Well its here…

Lets fork this and be done with it… I am sure we can do better than elan when he basically stole xbmc… lets get back to open source… and stay open source…and be done with these clowns… they have now become more intrusive than google…

This…really seems like it won’t pass legal muster in the EU/Canada, nor will it be COPPA compliant unless I have to also start verifying my age on login (I swear to god, Plex…)

#bringBackTheOptOut

a hashtag becomes giant orange letters? neat.

@dragonmel said:
… they have now become more intrusive than google…

Though I agree with the sentiment; this is a bit of a stretch… no one collect more data than Google, not even the IC’s within the Five Eyes agreement.

I do keep an up to date Kodi functional and handy on my shield and Mac.

This is not a very customer friendly move. We do not get anything in return for sharing the data.

If Plex was to use the data internally for an improved user experience (like a predictive machine learning model) with strong privacy protections (i.e.: never sharing the data outside), then I could see some value in it.

Currently there is a negative value, hence no benefit for the paying users, but a slippery slope for opening up more information of ours to third parties which will probably have even worse privacy policies themselves.

(Or if they offered (some/most/all of) the Plex Pass benefits for sharing the data, but safeguarding the privacy of paying users, that would also be acceptable.)

@MrScrewzloose

You have not idea what plex is or is not collecting and what they are doing with it…

@audiomixer said:
… I have no issue with this and couldn’t care less…

You don’t care… yet here you are. :wink:

Someone might want to start a thread so these I-don’t-care types can get together to shower Plex with praise over this policy change. I’m sure you will all become lifelong friends!

@dragonmel said:
@MrScrewzloose

You have not idea what plex is or is not collecting and what they are doing with it…

Well, nor do you. Thus you have no grounds to make the comparison.

@nathanexplosion @dragonmel
Did you ever read the original agreements you signed up under?

This is a huge slap in the face to all customers.

@MrScrewzloose

First… piss off… ANY data is more data than I agree to…

Second… when I purchased my lifetime membership there was no mandatory data collection and expect my privacy and usage to remain just that … private… I have never consented nor will I consent … and if anyone here is a lawyer … lets explore this as a class action lawsuit for those with existing lifetime passes… it is likely not permissible to change contract agreements on the fly like this…

@dragonmel said:

First… piss off… ANY data is more data than I agree to…

Ha, rage much?

Another solution could be the full refund of the payed price (not the current, cheaper price), but i really hope for an other solution…

I have cancelled my Plex Pass subscription over this change. Moving to another service.

Don’t care about data collection… The product can be bettered with this kind of info in the same way Microsoft or any other tech company uses anonymized data.

Interested in the 3rd party stuff… Looks like they may have gotten deals setup with providers for plex

@retro1982 said:
Another solution could be the full refund of the payed price (not the current, cheaper price), but i really hope for an other solution…

“The charges are non-refundable.” As per https://www.plex.tv/about/privacy-legal/subscriptions-and-billing/

@audiomixer said:
@nathanexplosion @dragonmel
Did you ever read the original agreements you signed up under?

Corporate agreements/luas can’t remove your rights so depending on the laws governing your country and if Plex has a legal presence there they can ask for your soul in some document which you sign or opted… Doesn’t make it binding. The EU has been really cracking down on these…