New Synology 720+, transcoding problems, how do I fix?

Plex Media Server NAS & Devices
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I just got and set up my new 720+. It has horrible transcoding problems. After I updated it to the latest PMS 64bit version from Plexs download page, it may have made it a tiny bit better but it’s still really bad.

Someone said I could disable iHD drivers to make it better, but I don’t know if that is true or no.

Anyone experience these problems on their new 20+ Synology NASes and found fixes?

Server Version#: 1.19.5.3035

1 Like
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The problem exists due to Intel’s drivers not being correct for the J4xxx CPUs.

Yes, you can disable (circumvent) using it for now. Eventually, you will want to use the iHD when it’s fixed.

  1. Install Synology Text Editor app
  2. Stop PMS
  3. Open the Plex share in File Station
  4. Navigate to Library / Application Support / Plex Media Server
  5. Right-click Preferences.xml -> Open in Text Editor
  6. Scroll to the end of the last line (you’ll see a />)
  7. In front of that type: VaapiDriver="i965"
  8. It will look like VaapiDriver="i965" /> (space in front of Vaapi too)
  9. Save the file.
  10. Start PMS
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Thanks! LOL, I found this fix on a different post just minutes before you posted it here! It works though. I was wondering if something was wrong with my brand new NAS.

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