Since PMS version 1.0+ the transcoder has been a major pain. It refuses to do what Plex says your service should “Play Any Move From Anywhere”. That is no longer true. Plex refuses to transcode audio with bit rates higher than 192. It refuses to transcode AC3 audio. It refuses to transcode MPG moves made from DVD disks I own. It no longer likes .MKV format. ect…
Fortunately I have the experience and knowledge to be able to find and make these videos work, but I should not have to RE-Encode videos just to make PMS happy? I am including a few logs in hopes that you can make some sense of why PMS will no longer play 29 Movies of various formats that it used to play before.
If needed I can generate a log for all 29 movies and send those as well…
@denavin said:
Since PMS version 1.0+ the transcoder has been a major pain. It refuses to do what Plex says your service should “Play Any Move From Anywhere”. That is no longer true. Plex refuses to transcode audio with bit rates higher than 192. It refuses to transcode AC3 audio. It refuses to transcode MPG moves made from DVD disks I own. It no longer likes .MKV format. ect…
Fortunately I have the experience and knowledge to be able to find and make these videos work, but I should not have to RE-Encode videos just to make PMS happy? I am including a few logs in hopes that you can make some sense of why PMS will no longer play 29 Movies of various formats that it used to play before.
If needed I can generate a log for all 29 movies and send those as well…
Opps I seem to posted this twice… Sorry
Appears to be a windows issue
Aug 12, 2017 18:40:56.860 [9612] DEBUG - HTTP requesting GET https://plex.tv/api/codecs/h264_decoder?build=windows-i386&deviceId=6afa9d7d-cfc9-4a49-979b-a11978a77315&oldestPreviousVersion=legacy&version=0affb08-1243
Aug 12, 2017 18:40:57.937 [9612] DEBUG - HTTP 200 response from GET https://plex.tv/api/codecs/h264_decoder?build=windows-i386&deviceId=6afa9d7d-cfc9-4a49-979b-a11978a77315&oldestPreviousVersion=legacy&version=0affb08-1243
Aug 12, 2017 18:40:57.953 [9612] ERROR - Unexpected error configuring transcoder: boost::filesystem::unique_path: Key not valid for use in specified state
@denavin said:
Ok try again. I followed the instructions in the link, renamed the Crypto/RSA folder restarted PMS tried to play the moves and… nothing.
Thanks i can see the same error at 23:19:36
Aug 13, 2017 23:19:35.314 [11836] INFO - CodecManager: obtaining decoder 'mpeg2video'
Aug 13, 2017 23:19:35.315 [11836] DEBUG - HTTP requesting GET https://plex.tv/api/codecs/mpeg2video_decoder?build=windows-i386&deviceId=6afa9d7d-cfc9-4a49-979b-a11978a77315&oldestPreviousVersion=legacy&version=0affb08-1243
Aug 13, 2017 23:19:36.266 [11836] DEBUG - HTTP 200 response from GET https://plex.tv/api/codecs/mpeg2video_decoder?build=windows-i386&deviceId=6afa9d7d-cfc9-4a49-979b-a11978a77315&oldestPreviousVersion=legacy&version=0affb08-1243
Aug 13, 2017 23:19:36.271 [11836] ERROR - Unexpected error configuring transcoder: boost::filesystem::unique_path: Key not valid for use in specified state
and the Plex Media Server was re-launched at 23:17
You could try one more time repeating the steps but this time also reboot afterwards and not just restarting Plex Media Server
Ok, all seems to work now. I shut down PMS, deleted Crypto, rebooted, analyzed all movies, and after a several seconds of reading they play, or at least the problem children I was using to test, as well as a couple of random others play.
It would figure that Windows was the main problem.
But I lay a little blame with Plex as well. You see I have been a Free Plex user for a very long time. When v1.0 was released I ran into this problem. Now v1.0 was released a long time ago. I tried to get an answer to why it would no longer play movies but since I was a free user all I got was silence from the Plex team. So after much hair tearing and curse swearing, I reinstalled .09.1606 just so I could continue to use Plex and it stayed that way for a long time.
I would attempt to try the new releases but ran into the same issue thus I would be forced back to v0.9.1606.
Now that I can access this forum I was quickly able find out what the problem was and apply a fix. Which bothers me some what.
You see, I would have subscribed over a year ago had I been privy to the information I received in this thread. But since I was not allowed to know how to fix my PMS I was forced to make do, thus causing me and most likely many others to rethink if we really wanted to pay.
The only reason I did was because of a recent offer to “Long Time Users” by Plex or I would still be using 0.9.1606.
You guys really need to help out the free users more than you do. It would help out your subscriptions if you did. By giving free users some help you could make subscribers out of many of them. But by ignoring them, you make unhappy users out of all of them, and unhappy users do not subscribe…
@denavin said:
Ok, all seems to work now. I shut down PMS, deleted Crypto, rebooted, analyzed all movies, and after a several seconds of reading they play, or at least the problem children I was using to test, as well as a couple of random others play.
It would figure that Windows was the main problem.
But I lay a little blame with Plex as well. You see I have been a Free Plex user for a very long time. When v1.0 was released I ran into this problem. Now v1.0 was released a long time ago. I tried to get an answer to why it would no longer play movies but since I was a free user all I got was silence from the Plex team. So after much hair tearing and curse swearing, I reinstalled .09.1606 just so I could continue to use Plex and it stayed that way for a long time.
I would attempt to try the new releases but ran into the same issue thus I would be forced back to v0.9.1606.
Now that I can access this forum I was quickly able find out what the problem was and apply a fix. Which bothers me some what.
You see, I would have subscribed over a year ago had I been privy to the information I received in this thread. But since I was not allowed to know how to fix my PMS I was forced to make do, thus causing me and most likely many others to rethink if we really wanted to pay.
The only reason I did was because of a recent offer to “Long Time Users” by Plex or I would still be using 0.9.1606.
You guys really need to help out the free users more than you do. It would help out your subscriptions if you did. By giving free users some help you could make subscribers out of many of them. But by ignoring them, you make unhappy users out of all of them, and unhappy users do not subscribe…
Paying Plexpass customers feel just as abandoned as you do. Just be happy the great @sa2000 helped you fix your issue. Most people get help from other forum folks around here, or ninjas.
Now that I can access this forum I was quickly able find out what the problem was and apply a fix. Which bothers me some what.
You see, I would have subscribed over a year ago had I been privy to the information I received in this thread. But since I was not allowed to know how to fix my PMS I was forced to make do, thus causing me and most likely many others to rethink if we really wanted to pay.
The only reason I did was because of a recent offer to “Long Time Users” by Plex or I would still be using 0.9.1606.
You guys really need to help out the free users more than you do. It would help out your subscriptions if you did. By giving free users some help you could make subscribers out of many of them. But by ignoring them, you make unhappy users out of all of them, and unhappy users do not subscribe…
